Well, this is disappointing. We are silver castaway status and, with the help of our usual disney travel agent person (Magic Mornings Vacations), we reserved two guaranteed family veranda rooms on the 7 night Canada cruise from NYC -- the ONLY 7 night Canada cruise currently scheduled on DCL. While booking was apparently a bit chaotic, she reported last week that she had secured us both rooms (and locked down early dining for our littles), and I gave her my credit card for the deposit. We were all set, or so I thought.

This morning, I received a call from her informing me that she failed to send our deposit on to DCL, so both rooms had been canceled. Apparently, she'd set a calendar reminder for the wrong date. Of course, as you all know, that voyage is entirely sold out now (except for the Tower Suite, which now shows a $60k price tag for the week). She was very apologetic and said she would keep trying to get us on the ship, but I am not holding my breath given how in demand this particular sailing was.

I received an invoice, I submitted a card for payment (which was not charged), and have her confirmation that she received it. It's incredibly disappointing that we did everything right -- made a decision fast, booked right when we had access, etc -- and through a clerical error on the part of the person who gets paid to help us with these things, now we are SOL.

Has this ever happened to anyone else? Is there anything we can do? Next time, should I just book it myself?

What is everyone favourite thing to do other then eat Churro Mickey waffles near the last couple days of your cruise?

Our family likes to grab a couple extra churro waffles, enjoy the day and have a great afternoon snack by adding ice cream on top of them. Kids will get a cone each and we will top them. It’s pretty awesome. Happy cruising!

My wife just booked us on an NYC departure for next October to celebrate my 50th birthday. Our first time actually taking a cruise out of NYC so it will be nice to drive to the port instead of the airport. Those that have sailed out of NYC, anything to be aware of?

Trying to choose between these 2 options- as they are both coming out to the same price for our family (We have a 6 year old boy and 2 adults). I know only we can decide what is best but would love any advise or opinions! We have only ever been on 1 Disney cruise before ( have gone on other lines) and it was a 7 day Treasure and we loved it. We always do a 7 day cruise but Destiny is newer and the itinerary is amazing so we are considering it- but also its hard to pay the same amount for a 5 day cruise as a 7- even knowing Destiny is newer.

Options:

February 25-March 1 on Disney Destiny from Port Canaveral:

5 night:Disney Castaway Cay, Disney Lookout Cay, and Nassau

February 27-March 5 on Disney Fantasy from Fort Lauderdale:

7 night : lookout cay, San Juan, St Maarten

I’m looking to book a cruise for my family of 4 next year (after june 2027) but my child is starting kindergarten that Sept. I really don’t want to take her out of school for more than a few days. Looking at holiday weeks, which is the least crowded, in your experience:
-Week of Thanksgiving
-Christmas week
-February president’s week
-April vacation week (think it’ll be second week)
-Summer weeks (and if so, which one)

Again, just asking for your experiences in terms of crowds. Thanks in advance!

Are we thinking this is sold out. Travel agent is having no luck getting my family of 5 on this sailing. Says only concierge is available but can't even get in to see what's available there the site has crashed.

Chances of rooms opening soon? Trying to lock in the cheapest rate

Looking for some insight from anyone who has sailed concierge on both the Dream class and the Wish—especially those who have traveled with a toddler!

We are doing a Walt Disney World trip next February followed immediately by a cruise, traveling with my wife and our 1-year-old son. Both itineraries go to Castaway Cay / Lookout Cay, and the total cost is essentially identical.

Right now, we are torn between two options:
Current Booking: Disney Dream (4-night out of Fort Lauderdale / Port Everglades)
Room: 1-Bedroom Concierge Suite
Pros: Dedicated bedroom with a closing door (huge for a 1-year-old's nap/bedtime schedule), second full bathroom, significantly smaller concierge guest count, and a less crowded lounge/sundeck feel.
Cons: The post-WDW travel logistics. Driving/flying or taking Brightline down to Fort Lauderdale with baby gear, luggage, and a car seat after spending days in the parks adds friction to the transfer day.

Considering Switching: Disney Wish (4-night out of Port Canaveral)
Room: Concierge Family Oceanview or Concierge Verandah (standard layout)
Pros: Seamless land-and-sea logistics. An easy 1-hour drive or DCL transfer from WDW directly to Port Canaveral makes embarkation morning painless. Plus, newer ship amenities and modern concierge lounge spaces.
Cons: Dropping down from a true 1-bedroom suite to a single room with just a privacy curtain (tiptoeing around in the dark once the baby goes down at 7:30 PM), plus the massive concierge footprint on the Wish (over 70+ concierge staterooms vs. around 40 on the Dream).

For those who have sailed concierge on both: Does the convenience of Port Canaveral outweigh losing the separate bedroom door and dealing with the much larger concierge crowd on the Wish?

Would love to hear how the Wish concierge experience compares in practice, and how manageable a standard room layout was with early toddler bedtimes. Thanks in advance!

going on the Destiny from Fort Lauderdale

last year we stayed at Hilton Marina, it is not worth the $500+ price. This trip we are looking for a hotel close to the Air port, the plan is to take a shuttle back to the air port the day of our sail, and use the DCL transferer.

[1] has anyone done this? if so how well did it work out?

[2] any hotel recommendations [would be nice if they have free shuttle service]

This is new to me and I haven’t seen posted…I just discovered that if you go to your upcoming cruise, select “explore” at the bottom and view all dining, you can scroll down and find recipes to popular dishes. I wish they were downloadable, but I think I am going to try my hand at a soufflé :0)

Edited to add what I see…couldn’t figure out how to add in comments.

We’re going to do the aug 30-9/3 destiny cruise in 2027 and want to combine with a couple days in Disney world before hand. How are people coordinating this? We’ll have a 5 year old and 3 year old and finding it a little overwhelming to think about the best logistics for getting from Mco airport-> WDW -> FLL -> cruise -> FLL airport ( or maybe back to MCO?), especially with kids needing car seats. Do you just rent a car? Do bright line? Other better transport options I’m not thinking of? Could we drive down from Orlando super early morning of the cruise to maximize time at Disney or is that a super risky idea and we should definitely drive the day before? Thanks for the ideas!!

This is our third cruise with DCL. We started in March and will be Gold by December of this year so to say we have fallen in love with DCL might be an understatement.

Unfortunately we were a little disappointed with the Halloween offerings. Apparently on three night cruises they are combining the Halloween and pirate activities - this created chaos because no one was expecting it. Also they removed activities that people expected- like Oogie Boogie. Sunday they encouraged people to wear Halloween costumes but there were no activities. It was very odd!

We also were spoiled because our first two ships were the Dream and Fantasy. The Wish is nice but I see why there have been complaints.

Overall still looking forward to future bookings. We have one more Halloween cruise booked with family - but if it’s the same which I think it will be we might not do this particular one again. I did leave feedback- hopefully they listen. I know many others complained as well.

Hello! I’m planning my first cruise (Both Disney & ever!) for next month and I have tried to call DCL twice now and both times I have waited 20 minutes and have hung up without anyone answering. Both times the automatic voice said my wait would be less than 10 minutes. Is this normal? I’m used to booking for WDW and having my whole call last 20 minutes!

ETA - I already called once and waited less than 10 minutes to connect to someone and was able to book online, and I wanted to emphasize that this is my first cruise! I wasn’t aware I’d be competing with NY bookings! Thank you to those that answered with kindness!

I was just on a DCL cruise and heard from a cast member that they were planning on rebranding the Star Wars Hyperspace Bar on the Wish? Has anyone heard about this or can confirm if it’s true? And if so, what theme are they planning on changing it to?

Anyone done EN14 La bufadora sightseeing tour? Was it worth it you? I hear a lot of people stay on the ship for Ensenada but I don’t wanna do that. I have a 1 year old and almost 5 year old and it’s also my husband’s bday on Ensenada port day so if you have better suggestions, I’d love to read em thanks

Hi - just getting (seemingly) conflicting information online.

I know you can book a placeholder (or two) on board via the app.

But if you know the specific sailing/room type you are looking to book next, can you make the entire booking at the guest services desk (with the placeholder discount) if you wanted to?

Or do you need to wait until the placeholder email comes through once disembarked?

We have the choice between 5 nights on Destiny or 7 nights on Dream. I’ve previously been on the Magic, the Wonder, and the Wish. I’ve never sailed the Dream/Fantasy. We adore the Magic/Wonder, and the Wish was good in some ways but I missed the cohesiveness of the Wonder/Magic. So, what would you pick and why?

For at least a year or two now, I’ve had trouble with the navigator app commonly stalling out or failing on the loading sequence. It has persisted across updates and even after deleting+reinstalling the app. It only seems to have gotten worse over time.
Usually I can manage to get in after switching away from the app and reopening it, but now I can barely get in to see the cruise I have coming up in a week. What’s worse is I don’t know if this will give me trouble once I want to access the navigator during my cruises this season.

When it’s time for me to check in, can I go thru the check in process while my wife tries to book the royal gathering at the same time?

We’re going to be on the Treasure, embarking on Halloween!

Do we need to bring candy? Do kids go door to door in costume?

What do I need to keep in mind? Special items to pack?

Thanks!!

So me and my wife and son (4) are doing a 5 day Bahamas cruise on the Destiny in April. I've never cruised before period, much less a Disney one. We are Disney people so it seemed like a no brainer. Ended up booking a 7th floor midship, verandah. Was torn between that or a second floor midship Oceanview. Proximity to the kids club and easy access after check in was on my mind, but still ended up going for the higher floor balcony.

Any tips or advice for first timers? Anything I should be aware of for people that have gone on the Destiny or in general. Any recommendations? Would be greatly appreciated!

Happy sailing! Yo Ho!

We have just booked our second cruise. We are going along with my in-laws who are first time cruisers. When booking we placed our oldest in the stateroom with my in-laws. Does that mean they will also get the castaway club gift?