Whenever I switch to another tab or minimize my MS Teams, it sometimes closes on its own. Is there a fix for this? It can get very annoying when I’m in the middle of opening a powerpoint and It closes and I have to find it again

Users getting these types of external, obviously fake, phishing messages, example:

John Ternus (fake.john.ternus.54391@hotmail.com) wants to chat with you

This person is from outside your org

What can we do? Blocking all external domains is not ideal and a whitelist will be unmanageable.

Teams Events Hosting Assistance (TEHA): Expert Guidance for Business-Critical Teams Events

Hosting a CEO Town Hall, CIO broadcast, company-wide announcement, webinar, or large-scale virtual event or a large meeting?

TEHA provides direct access to Microsoft event specialists who help customers plan, prepare, deliver, monitor and optimize business-critical Teams events.

From planning and technical readiness to live event monitoring and post-event analysis, TEHA works alongside your organization throughout the entire event lifecycle.

How TEHA Can Help

Event Planning and Readiness

• Event scoping and guidance
• Town Hall, Webinar, and Meeting selection
• Technical readiness assessments
• Network readiness reviews
• Microsoft eCDN guidance and validation

Training and Rehearsals

• Producer and presenter training
• Moderator guidance
• Dry runs and event rehearsals
• Event production best practices

Live Event Support

• Real-time event monitoring
• Operational guidance during the event
• Support for Town Halls, Webinars, and Meetings
• Assistance for executive broadcasts and large-scale events

Post-Event Analysis

• Event summary reports
• Attendance and engagement insights
• Recording and playback guidance
• Quality and network observations
• Log analysis and issue investigation
• Recommendations for future events

Who Typically Uses TEHA?

Organizations frequently engage TEHA for:

• CEO and CIO Town Halls
• Leadership broadcasts
• Global employee communications
• High-visibility webinars
• Product launches and Critical meetings
• Company-wide announcements
• Business-critical virtual events

How to Engage TEHA

Customers with eligible Premier or Unified Support agreements can request assistance through the Microsoft Engage Centre:

Teams Events Hosting Assistance Request Portal

If the Engage Centre option is unavailable, contact your Customer Success Account Manager (CSAM) and request TEHA support for your upcoming event.

For highly visible events, we recommend engaging early to maximize readiness and planning opportunities.

Deliver your next Teams event with confidence.

Hello,

Is it possible - without some open-source stuff from github - to have Teams accept Webhooks?

We use Icinga2 at work, and I am looking into coupling it with Teams for the notifications.

I’ve been asked to look into analysing internal 1:1 Teams messages to track team mood and wellbeing over time.

Problem is I don’t really know where to start.

Questions:

1. How do you get Teams messages out in the first place?

2. What do you use to score them? Off the shelf tool, or something you built?

3. Does it actually tell you anything useful, or is work chat too short and polite to read anything from?

4. What should I watch out for on the privacy side?

5. Anything you wish you’d known before starting?

Any guidance appreciated, even just pointing me at the right docs.

Been using Teams over Discord for three months now, and I've actually been enjoying it. Plus, l've always liked the Microsoft brand - heck, my first phone was the Surface Duo. Still have it to this day. Just felt like sharing :)

Long time slack user.

Company recently purchased copilot to explore this new thing called "AI". Absolutely fell in love with the meeting transcription, audio/who's speaking, summaries, action items- etc.

However many people are on linux, leaving just... 3... on windows. So I get the recorded meeting to sharepoint and all the edits/transcriptions are gone.

-This seems silly, but ... how do I preserve all of that information? What steps did I do wrong- searching for 'lost audio transcription' got me to audio issues, but not the whole data store that that single meeting produced.

OR if this is something very simple and you feel the need to berate me, please do so- just kindly point me to where I might look to learn it myself. I'm used to that.

I did get taken to MS's Loop, but nothing transferred over (followed https://learn.microsoft.com/en-ca/answers/questions/5892145/microsoft-loop-to-sumarize-teams-meetings )

I'm obviously doing something significantly wrong, again, and just not figuring out the right keyword/search spot to look for.

Thanks in advance for anything short of mocking. I get enough of that daily.

Hi,

unsure if this is a bug with the latest update we're on 8.16 (100772026162301)

Team classes open up as "threads" and not the usual layout

They open perfectly fine in the browser and on the PC version of teams and open on the android app fine but it says "some members have a different layour, which may afect message order and certan notifications"

is it a bug with the latest teams update on ios? or is it the new teams is going for education? (couldn't find alot of into about it)

How the heck do I get the chat function back on the teams app? It seems to be replaced with the walkie talkie, same with my coworker.

Are Teams phones worth the hassle compared to SIP phones?

We've had much better reliability from Poly Edge E350 SIP phones than Yealink Teams phones. The SIP phones take longer to configure, but once deployed they just seem to keep working.

By comparison, our Yealink Teams phones periodically appear signed out, need reboots, or otherwise require admin intervention.

Curious whether others have seen the same thing or if we've just been unlucky. If you had to deploy today, would you choose SIP Gateway phones or native Teams phones? Why?

Hi,

I managed an A1 tenant and suddenly it is no longer possible to chat with external users nor some internal users.

Internal users: Error: You don't have permissions to create a chat with one or more of the people you selected. Contact your IT admin for more info.

External users: failed to send

No changes were made. I toggled off and on chat, blocked and unblocked external domains.

Oddly enough, I can call external users and the other way around.

I also performed a reset of the global policy.

Does anyone have an idea what this could be?

What is the deal with Teams when you open a file in a nested folder it jumps you to the top level on closing it?

Basically makes the entire thing unusable?

Hey everyone, with recent updates and rollouts to meeting recording in Teams, we wanted to offer an overview of the basics and surface some advanced features.

Starting and stopping recording

The meeting organizer or another person from the same organization can start or stop recording. If the meeting organizer leaves, recording continues. When all participants leave, recording stops automatically. You can simply leave the meeting when you’re done, and Teams handles the rest. So remember to hit that “Leave Meeting” button or close your laptop.

Once recording starts, each participant is notified automatically through a banner at the top of the meeting screen and the recording icon will turn red in the meeting toolbar. Your admin may have also enabled transcription for meetings. If enabled, it automatically starts with a meeting recording.

IT admins can customize the recording and transcription message and the URL of the privacy policy (instructions here). If one of the participants has a policy for compliance recording, the meeting will be recorded according to the policy even if that participant is from another organization.

As a note, meeting recordings won't capture:

• Whiteboards, annotations, and shared notes
• Content shared by an app
• Shared notes
• Videos or animations embedded in PowerPoint presentations
• Multi-screen share
• Attendee video streams in events optimized for large audiences and in live events

Where to find recordings

Meeting recordings and transcripts save to the organizer's OneDrive in the Recordings folder, even if the organizer didn't attend. Other ways to find them:

• Open the meeting chat and click “View recap”
• Open the meeting from your Calendar and select the Recap tab
• In your Shared files on OneDrive.

If the organizer does not have OneDrive, the recording may be saved to the co-organizer's OneDrive or that of the person who started the recording. Check the meeting chat for the message that shows who owns the recording.

For now, guests and external attendees can view the recording only if it's explicitly shared with them via a link.

Recordings and transcripts are retained according to your company’s policy. If your admin has recordings and transcriptions set to automatically expire turned on, files move to the recycle bin after 120 days. Compliance retention and admin policy can shorten or lengthen time retained.

We hope this clears up some of the questions you have about meeting recordings. For more support, check out: Start, stop, and download live transcripts in Microsoft Teams meetings - Microsoft Support

If you’ve run into a problem with Teams, submit it in Feedback -> Report a Bug. It’s the direct line to our engineering team.

I'm on android, and I needed to join a work call while on the road today, and could not get audio to play in the meeting. Other apps work just fine (youtube, standard phone calls), but teams just refuses to play meeting audio. I hear the "joining meeting" blip noise and then nothing. I can switch to speaker or device etc, but none of them play audio which is the most surprising part. I even tested outside of the car with no bluetooth and got the same result. Is there a setting I'm missing?

I have a .org email that was created through Gmail. The business uses teams to communicate and host meetings and no one else has struggled with this issue. It comes up with the red text that the account or password is incorrect. I’ve tried:
- reset password (though I know the password is right, it then proceeded with the text that the account hasn’t authorised a reset password, which I’ve never seen before)
- app on iPad
- app on iPhone
- browser on iPad
- app on laptop

I can’t remember if there’s others atm I’m losing it-

We removed all of our desk POTS phones recently. I would like to use a PC peripheral like device that you can use to place Teams calls and answer Teams calls with a handset. I think this is USB audio mode where you just plug the phone into a PC and it interfaces with Teams as a PC USB peripheral.

Which Poly devices support this? CCX 350? 400? 500? 505?

I don't want to connect them to the network via wifi or rj45. Just USB.

Hi, is it possible to automatically create transcription for every meeting in my tenant, and then give access to those transcriptions to every one who was part of the meeting? I heard about Teams Premium, but the price is too big for me, was wondering is there some alternative way. Many thanks

I'm trying to use Teams on my newer Mac Mini. Can log into calls/meetings no problem, but despite microphone being switched to "on", it will not work. What am I doing wrong? Thanks

Hi everyone,

I am a teams admin, looking to enable auto transcription for meetings.

I'm testing Teams meeting templates and running into an issue.

I created a meeting template with:

• Record and transcribe automatically = Transcribe only
• Allow Copilot = During and after the meeting

The template is assigned to my account, and my Teams Meeting Policy has:

• Recording = On
• Transcription = On
• Copilot = On with saved transcript required

However, when I create a new meeting and check Meeting Options, the setting "Record and transcribe automatically" is still set to Off. When I join the meeting and open Copilot, I get the message:

So it looks like the template settings are not being applied to the meeting.

Has anyone seen this before? Are there additional policy settings required for meeting templates to automatically apply recording/transcription settings, or is there a known delay/issue with template assignment?

Under Settings > People > Synced contacts > Already synced I have three sources listed as "From your mobile device". Two of them are phones I no longer own. One was sold roughly three years ago, the other two years ago, both factory reset before sale. Several hundred contacts from those address books are still sitting in my People list.

What I have tried so far:

Clicking Remove next to either old device does nothing. It only pops up a message saying to go to the mobile app Settings > People > Contacts and turn sync off. Obviously impossible for a phone I no longer have.

Deleting the device contact folders in Outlook.com People. Did that over a year ago. My Outlook People list now has exactly one contact, and the Teams list is unchanged. Turns out Teams Free keeps its own copy on Microsoft servers and Outlook deletions do not propagate back to it.

Removing the Outlook and Skype sources. Those two removed instantly with no issue, so the Remove control itself works, just not for orphaned device sources.

Installing Teams on my current iPhone, signing in, then turning device contact sync off. The new device was added as a source and removed correctly. The two old sources were untouched.

Waiting. It has been well over a year. Microsoft's own privacy statement says contacts that are not matched during syncing get deleted from Teams once a user stops syncing or is inactive on the device. That has not happened here.

I have submitted a privacy request through the official Microsoft form asking for these to be erased, but I would rather not wait a month for a canned reply.

Has anyone actually managed to get orphaned device sync sources removed from Teams Free? Is there any web endpoint, admin page or support path that works, or is a privacy request the only route?

Hi,

We have installed a Crestron MTR room, and while IT is configuring the room account, we would like to use it at least for presenting laptop screens on the room displays. We don't need Teams meetings for now.

Currently, the system is blocked on:

"Unable to sign in

Couldn't sign in to Microsoft Teams"

(See attached image.)

When connecting a laptop via HDMI, the laptop detects the monitor and adjusts the display, but the Crestron system does not project the screen.

Is there a way to enable presentation/sharing while Teams sign-in is unavailable? I remember that in some rooms with account or connectivity issues, the meeting functions were disabled while the presentation buttons remained available (see attached image).

Could we configure this room in the same way until the account is ready?

Thanks!