r/ModSupport 7h ago

Mod Answered Active, helpful user shadowbanned, what should I suggest?

Upvotes

I have a user in my community who has never posted anything wrong there and, in fact, their posts are often helpful. However, they are apparently "shadowbanned," meaning that us mods have to manually approve every one of their posts. This has been the case for several months IIRC and they're up to 61 posts by now.

I have no idea why their account is in this state. What should I suggest to them?


r/ModSupport 9h ago

Help with False Reports

Upvotes

My sub is getting brigaded. I reported it, nothing has been done... Don't know how long this takes?

Is there any way to prevent people from filing false reports on comments and posts? They are doing this to harass me.


r/ModSupport 11h ago

Mod Answered Best tool/Devvit app to scrub historical comments with specific keywords?

Upvotes

Just joined a book subreddit with a backlog of old comments linking to shadow libraries.

​Are there any active Devvit apps, bots, or scripts that can retroactively scan past comments and remove matches based on a keyword/domain list?


r/ModSupport 12h ago

Mod Answered Report profile "About description"

Upvotes

If you wish to report a profile for e.g. hate speech in the "About description" (as it's listed in the profile settings), what option do you choose? Is it "Bio"?

As an example: I'm talking about the part in my own profile where it says "Mostly harmless".


r/ModSupport 7h ago

Can't Access the User Mod Log in the Official Reddit Website anymore

Upvotes

When I click the username it usually pops up with a box, where I can see the user ModLog, access the full profile etc, instead of doing that now it just collapses the comment.

When I click the username of OP on a Post, ModLog comes up most of the time but not when it is on a comment on a Post. It also collapses the comment. It disappears too quickly to take a screenshot. It's only the username in the top of the Post, that works.

It doesn't work on any comments from any user.

I'm on Reddit Desktop, Windows 11 and using Firefox or DuckDuckGo Browsers. Have tried different Browsers, disabled extensions etc.

Any advice please?


r/ModSupport 1h ago

A member with no ban in their history, is listed as banned and contacted us

Upvotes

We had a strange interaction with one of the members of our community. They modmailed us asking why they were banned.

https://www.reddit.com/mail/all/3pasec

While investigating and looking at their history, there's no ban action visible, but they were certainly marked as banned, so we unbanned them. What could be the reason for this? Both Reddit itself, as well as our AutoMod had removed their comments, but we don't see who or what caused the ban in the first place.


r/ModSupport 3h ago

Admin Replied Moderator permissions issue — “No permissions” despite Full Permissions invitation (up)

Upvotes

Hi,

I’m having an issue with my moderator status on .

The owner invited me to join the mod team with Full Permissions. I accepted the invitation successfully, and I can see myself in the moderator list as mod #6.

However, my account currently shows “No permissions” instead of Full Permissions, and I have no Mod Tools available at all for this subreddit.

Here’s what we have already tried:

✅ The owner confirmed that I was originally invited with Full Permissions.

✅ The owner and other moderators above me can see me in the mod list.

✅ When they try to change my permissions, they get “Something went wrong.”

✅ When I try to leave the mod team, I get “Failed to leave mod team.”

✅ I have tried both desktop and mobile.

✅ I have logged out and back in.

✅ I uninstalled and reinstalled the Reddit app.

✅ Old reddit shows full access, New reddit shows No Perms.

My account works normally as a moderator on another subreddit, so the issue appears to be specific to this mod team/community.

It seems like my moderator membership was created, but the permissions are stuck at “No permissions”, and neither I nor the moderators above me can modify or remove my account.

Could an admin please check?

Thank you!


r/ModSupport 8h ago

Question regarding Inactive Moderators and Reddit Request

Upvotes

I have discovered two subreddits I would like to adopt and rehabilitate; both moderated by the same inactive account. I have adopted subs in the past but I've never paid much attention what happened to the inactive account.

When I put through a Reddit Request for subreddit one (S1), will Reddit determine this account is inactive and remove them as moderator from S1 and S2?

These are very niche and very dead subreddits so I'm not worried about someone swooping in and getting S2; I'm just curious.


r/ModSupport 18h ago

Mod Answered How to stop a user from sending modmail?

Upvotes

There's a user in my subreddit who is constantly modmailing and harassing mods. Permanently banned and reported but he can still send modmail. Is there a way to stop him.


r/ModSupport 14m ago

I am the only moderator left - what to do now?

Upvotes

Hi Admin! I'm a MOD of a community and all other MODs including the owner are now gone. I wanted to continue running the community but my permissions are limited? Is there anything I can do?


r/ModSupport 1h ago

IOS: NSFW Label Still Showing

Upvotes

My subreddit is still showing as NSFW even though the NSFW label has been removed from the subreddit settings. Is this a delay on Reddit’s end, or is there another setting I need to update?


r/ModSupport 5h ago

Title and Comment Restrictions

Upvotes

Why are mods not exempt from title and comment restrictions they place on their communities? For example on r/veterans we exempt a lot of words for good reason and even as the mod we are not exempt from using them. There are situations where it might need to be done in a post or comment, but it isn’t able to be done so the restriction will need to be lifted and then replaced just to make a post or comment.


r/ModSupport 8h ago

Mod Answered Made a Slight mistake!

Upvotes

Made a community that was to be for SFW but made it NSFW by accident! It's for writers who would like to write cool stories, fun and of course not too spicy; fantasy and other things for fun! Able to change it?


r/ModSupport 23h ago

Admin Replied I have a problem with permissions.

Upvotes

I am the founder of two subreddits, and in one of them I lost the ability to manage moderator permissions. At the same time, I’m at the top of the list, all permissions are available to me, but the corresponding tab is simply empty. Please help me figure this out.


r/ModSupport 17h ago

Admin Replied Community status?

Upvotes

What is that?


r/ModSupport 6h ago

Request for full permissions — r/repculture_timepieces top moderator suspended

Upvotes

Hi admins,

I am requesting full permissions for r/repculture_timepieces
(https://www.reddit.com/r/repculture_timepieces/).

The top moderator of the subreddit, u/anakin_skydweller, is currently
suspended/banned. I am the highest-ranking active moderator listed
directly below them on the community's moderator list.

Per Reddit's guidance for banned top moderators, I would like to
request that full permissions or top moderator status be reassigned
to my account u/Dinosaurbuyer, so our team can continue moderating
the community normally.

My account is Dinosaurbuyer,and the current moderator list order is:
1. u/anakin_skydweller (suspended)
2. u/Dinosaurbuyer (active)

Thank you for reviewing this request.

u/Dinosaurbuyer