Mostly annoyed and want to rant but Iām not super upset since she seemed like a new hire/was alone.
I was in a mall and they had one of those corner Starbucks bars and I got a iced pumpkin cream chai. Simple order, no add ins or substitutions. From the get go she seemed confused on what drink it was exactly and took a few minutes to get it in the register.
Nothing about that bothered me but it was the first red flag š„². I was just talking with my mom while we waited for our chais when I noticed she was making the drink slightly odd. Like pouring in random stuff even after it was finished. I could see from afar from where I was sitting and internally thinking āoh?ā.
Once we got our drinks i noticed the chai was really dark and assumed maybe it was extra chai and less milk. However after I had my first sip i realized it was coffee and somehow nothing tasted like pumpkin, not even the foam? Honestly the drink tasted like nothing but burnt coffee and coffee is good whatever I could work with it but it was a really burnt somehow sour coffee.
I felt bad and just kept drinking it and decided to not make a fuss cause again, she seemed young and was alone. Iām not upset at her just the situation and most especially who left her out there alone! Super messed up, I wonder if smaller franchise stores are run worse š.