Seems fine? You were already set to pay a specific total, I don’t see a problem putting the discount on to pocket the savings. Company still made a profit even after the discount, employee got a decent tip, and customer has not been cheated or exploited.
Profit margins for restaurants are typically in the single digits, so the company almost definitely lost money after the discount. A $25 tip for a $50 meal at Denny’s is a lot more than “decent”
I guarantee their employee meals aren’t sold at a loss, chain diners have the cheapest input cost of any restaurant because it’s all eggs, breakfast meat and bread
That's what they're pointing out. The cost per customer includes much more than the food itself, so factoring that in, they lost money on this order. The employee discount is part of the employee's compensation, not something to be given away to random customers.
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u/strolpol 2d ago
Seems fine? You were already set to pay a specific total, I don’t see a problem putting the discount on to pocket the savings. Company still made a profit even after the discount, employee got a decent tip, and customer has not been cheated or exploited.