r/Culvers May 16 '26

Mod Post Admin: Name on orders

Upvotes

We have seen a lot of questions/comments about Culver’s asking for names on orders.

The 2 biggest reasons this started happening was to a) help personalize the experience, as most people know, Culver’s is built on hospitality so we want to know our guest’s names for the orders and b) it is just another failsafe in place to help identify when we take food out, that it ends up in the correct hands. Nobody wants to get the wrong order and we certainly don’t want people to have an experience less than exceptional when they visit us.


r/Culvers Jun 12 '25

Mod Post Pertinent information, OPS manual, etc

Upvotes

Hello!

For my True Blue Crew out there, let’s be cautious on posting information that should not be viewed by the general public.

Most of the videos posted for training have something like this at the end:

Confidentiality Notice: This video is intended only for current team members of Culver’s® restaurants. It may contain Culver Franchising System, LLC or Culver's confidential, proprietary and/or trade secret information. It is forbidden to copy or distribute this information.

You are welcome to inform fellow readers on here about procedures but please do not post any links that are related to the OPS manuals, Just In Time videos, etc.

Thank you,

Admin


r/Culvers 21h ago

Praise! I back the blue💙

Post image
Upvotes

r/Culvers 11h ago

Praise! Culver’s tent at my city’s fair!!

Thumbnail gallery
Upvotes

Culver's had a tent at Arts, Beats, and Eats this weekend in my city!! I shrieked when I saw it. They had pull tabs where you got to pick from a Culver's koozie, bracelet, or card for a free scoop later. They also had a cow to take pics with and gave away a free scoop of their vanilla custard. I ❤️ Culver's!


r/Culvers 17h ago

Question For the people that work at Culver’s, why don’t you ever put napkins in the bags for drive thru?

Upvotes

It happens literally every time I go, to the point I had to start asking them to put napkins in the bag…and if I forget to ask I always think “they will remember this time” and they don’t 😩😩😩


r/Culvers 14h ago

Question When are Pumpkin Shakes typically back?

Upvotes

All, I might be slow, but when are pumpkin shakes back at Culver’s usually? I went yesterday to my local one in WI and I didn’t see them there.

Is it usually October-ish?


r/Culvers 1d ago

Question Smoke Breaks are stupid

Upvotes

I want to know if anyone else has this same frustration over this fact.

I work at Culver's, and am increasingly annoyed about how often people in the kitchen go for smoke breaks. This leaves me and occasionally one other person to solo kitchen for 30 minutes. They take multiple 10-30 minute smoke breaks, and take their own lunch breaks on top of this. They are clocked in for the smoke breaks as well. I have tried talking to my manager about this, only to receive the response "that's just how it is.". At this point I would rather be a runner all day then be in the kitchen for even an hour. And I won't go for smoke breaks myself because I'm not destroying my body for breaks.


r/Culvers 1d ago

Question My owner is fucking nuts.

Upvotes

This guy... I tell ya never comes to the restaurant unless he wants food, doesn't fix anything at all ( we had a fucking griddle to use for our grill for almost two weeks, until one of his slum mechanics came, multiple things broken, roof leaks and yet he wants to bulid another drive thru line) and literally have to work in extreme heat (we are in florida) without any comfort of air conditioning.(keeps it at 78 and put a lock on the box. What should I do as a manager? Hes not there to voice my concerns to and neither is the operational manager. Place is starting to feel corrupt... what can I do?


r/Culvers 21h ago

Question Not a good look, Culvers

Post image
Upvotes

This looks really bad, Culvers. On Twitter: https://x.com/brady_penfield/status/2096773063803126062


r/Culvers 3d ago

Story Broke our sales record tonight

Upvotes

I guess people didn't want to cook for the first week of the school year because we hit $4000 in one hour and even the store owner was struggling on middle, it was worse than any Friday we had during lent. We had three managers and the owner in the kitchen and barely had any orders under 10 minutes during the dinner rush. All three sinks were overflowing with dishes and it's a miracle we got out only 50 minutes after close.


r/Culvers 2d ago

Question First time, what should I get?

Upvotes

I’m in Utah staying near a Culver’s and I’m excited to try it!


r/Culvers 2d ago

Question Where is the "I'm on the Way" button?

Post image
Upvotes

Title.

No such button on their website after placing the order, and no such button in my email. Only "I'm Here." 🤔


r/Culvers 3d ago

Praise! Tried Culvers while in Tampa…

Upvotes

Wow oh wow! I love burgers, everywhere I travel (mainly north east states) I try their burgers. I’ve seen the hype for Culvers and Whataburger for years and finally went down south and remembered those two titans. I absolutely loved Culvers (got it 2 days in a row) and absolutely hated whataburger. Please come to the north east please!


r/Culvers 3d ago

Other I’m saddened that the fried pickle pub burger is already gone

Upvotes

That is all. It felt short lived. And the fried pickles 😭


r/Culvers 3d ago

Employee Question Question for all Managers

Upvotes

When you first started what was the hardest obstacles?

Tips to make life easier ? I'm newer to the job and it has been... anything but a fairytale. Dose the .. how do I word the rudeness from other employees ever stop? Have you seen all co workers just get along and flow through shifts? Is it normal for there to be alot of drama ? Suggestions on handling it?

😊 ty


r/Culvers 4d ago

Humor Nice

Post image
Upvotes

A guest handed out some of these today. Apparently he has them custom printed.


r/Culvers 3d ago

Employee Question what are the chances of getting hired?

Upvotes

my local culvers recently scheduled an interview with my sister (14)

she's worked at festivals before for a small jewelry business and is good at customer service (unsure if that makes sense)

does anyone know if the interview is difficult/what questions they would ask? as well as like general info she should know? tysm!


r/Culvers 4d ago

Question Culver’s is good right ?

Upvotes

r/Culvers 4d ago

Question Reward points earned without providing rewards code

Post image
Upvotes

I am wondering if Culver’s automatically applies rewards to your Culver’s account if the credit card number is recognized. I definitely was not at a Culver’s in Morris Illinois last month (I live in Arizona), but my husband may have stopped there on a business trip. We use the same credit card sometimes, but he does not have access to my Culver’s rewards account. How did this happen??

Edit - apparently I didn’t make this clear, I discussed this with my husband, he does not have access to my Culver’s account and says he did not use it


r/Culvers 5d ago

Question Shakes

Upvotes

I live in Wisconsin, and have been going to Culver’s for quite some time. I always get a chocolate shake, add peanut butter. Today was the first time I realized that I’m getting vanilla custard with chocolate syrup, and peanut butter sauce.

I always thought the chocolate-ness of the shake was different than the normal chocolate custard, and now I know why.

What is the reasoning behind using vanilla and adding chocolate syrup when you literally have rivers of chocolate custard coming out of your machines. Tbh, it kinda upsets me that that’s the default and I have to specifically ask for chocolate custard if I want a chocolate shake. That’s insane to me.

Edit: thanks for all the replies. I learned something today. I’ll def have to ask for a subbed chocolate custard shake because I would like to try it, but I suppose there is a chance I won’t like it.


r/Culvers 5d ago

Question Pumpkin flavor custard

Upvotes

Does anyone know when the pumpkin flavored custard comes out?


r/Culvers 5d ago

Employee Question Scheduling issues

Upvotes

Hi! I started working this week at a newly opened location. We've been open 3 days now. I was scheduled Mon-Thurs 10-4 and Fri-Sun 11-4. I confirmed this on Teamworx multiple times.

However, we had issues on Teamworx. Some people were put in twice. I was one of them.

They said they got it fixed but as they did, it deleted my shifts from Thursday-Sunday. Said 'Day off.' When I should not have been. I talked to the owner of the location. (Sweet lady btw <3).

She said, okay, we'll fix that. She came up to me later, said she got it fixed.

I check after I clock out... Nothing. In fact, it said my shifts for today and yesterday were days off. I still plan on coming in tomorrow as scheduled as she told me to do. And I'll talk to her again.

But I really do think this was a mistake and not a soft termination; it's only my third day, and I believe I've been doing good. We aren't even timed yet as it is the first week of opening. Also, I've been an extremely quick learner. I've learned and mastered multiple positions and been praised on learning among the fastest of the trainees. Just today I was multitasking custard, running orders (both drive and dine-in) and even taking payment on drive when nobody was available. I've also been one of the main people checking in on the dining room. All that is to say I do not think it is termination due to inadequacy. (Hell, I was even named in a very positive review of the restaurant on Google.)

Has anyone experienced anything similar? This is my first job, so it does have me worried, but I do have plans to go in tomorrow as originally scheduled to talk to the owner again.


r/Culvers 5d ago

Question Will the cereal mix ins ever be back?

Upvotes

I am missing the lucky charms concretes daily lol.


r/Culvers 6d ago

Story Wrongfully fired

Upvotes

I had got the job at my store in September 2022 and was working there till July of 2026. I had always done as told and was trying to work up to shift leader for 2 years straight. I was constantly asking why I wasn’t getting it and management always avoided the questions until they told me that the carpal tunnel I got in 2025 DUE to them having me scoop custard basically every day has made all the progress from before no longer count. After that I had looked into getting i different job due to the discrimination (I wasn’t having any luck) my brothers who I worked with had even messaged the GM saying how I was being treated was extremely unfair in which he responded by telling my brother that it was none of his business and if he had a problem with it then he should quit. After this I began having panic attacks at work nearly every shift. Then during one of my shifts the MOD had put my best friend outside on a tablet to take orders in the 96 degree weather for a hour straight. When she came inside she was visibly unwell to the point where it interrupted my break and I ran to get her a drink. The managers present had brushed her off and just told her to stand in the freezer. I went into the back with her while still in my break and she was left completely alone. She was pale weak and shaking and eventually passed out in my arms with management nowhere to be seen. I had to scream at other coworkers to get someone. When the MOD came into the back she was still playing off everything off and saying that it’s “policy” to keep people outside for a hour straight. She seemed to only care about herself and didn’t ask my friend if she was ok a single time. Seeing my friend being treated so horribly sent me into a panic attack and I began calling her out for treating her poorly. Instead of her taking responsibility on the situation she instead told me to go outside into POD when I was still visibly in distress from the whole situation. Where I very respectfully said “I can’t do that right now”. Especially with the fact my friend was still on the floor now awake but still shaking and unwell. I ended up telling them that I’d like to go home and have them send my friend home too. Which they luckily complied with. Later that night I was then texted to by the GM and he accused me of being profane to the managers (I never said a single word of profanity) and that I was refusing to listen, and then proceeded to fire me over text. He never once asked for my side of the story and went with whatever the manager told him when she is a known liar. This job had caused an unhealthy amount of stress to the point where I began loosing hair towards the end of it and began having stress caused migraines. I couldn’t believe the fact that they would care so little for one of their most loyal employees who was with them for nearly 4 years and fire them over text like it was nothing. We had even contacted the owners over these issues and was completely ignored. If anyone else has or is dealing with this kind of mistreatment I know how it feels.


r/Culvers 7d ago

Employee Question first job at Culver’s

Upvotes

I just got my first job at Culver’s and yesterday was my orientation. I went in ready to learn but was sent out after getting my uniform and downloading some apps. I’m scheduled to work tomorrow but I don’t know what to do when I get there. I don’t know anyone’s names and I wasn’t showed how to do anything at all. Do I just walk in and say “hi i’m here for my first day!” I’m seriously so confused. The shift is labeled as “team meeting” as well so I’m confused as to whether it’s training or something else? I know I sound really stupid but I don’t even know how to clock in!! I cried this morning after waking up because I was so stressed about it. I don’t normally post on here at all but I genuinely have nobody else to ask about this. Any and all advice is greatly appreciated!!!