r/Coinbase 1d ago

How to switch back to Base. Eth Wallet??

Looking for instructions on how to get my original Coinbase Wallet back before the big Wallet switch. Since then I can’t see my coins as the new wallet shows empty. Thanks for any real help sent my way. 🙂👍 Cheers

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u/coinbasesupport Official Coinbase Support 1d ago

Hi u/VirtualOriginal1573, we’d like to check the assets not reflected in your wallet and your access to the previous wallet. Please share the steps you’ve tried, along with any additional details, through Modmail, and we’ll review them.

u/RabidReassurance 1d ago

oh no that's the worst feeling, seeing an empty wallet after an update. hope they sort it through modmail quick for you, the waiting is the killer

u/VirtualOriginal1573 21h ago

Not sure what you mean. How can I get my .cd.id wallet back showing in my Wallet App. I don’t use Base Wallet and have no assets in there.

u/coinbasesupport Official Coinbase Support 20h ago

Let’s continue in Modmail so we can look into this in more detail with you.

u/VirtualOriginal1573 10h ago

How do we do that?

u/VirtualOriginal1573 10h ago

How do we do that. Do I need to download Modmail?

u/coinbasesupport Official Coinbase Support 10h ago

No download needed. You can send Modmail straight from Reddit by opening our subreddit r/Coinbase, tapping the three dots, and selecting “Message moderators,” or click here.