Prediction market - Wrong outcome marked as win. Michigan football game last night

[u/Quickcalf69398]

I was on Michigan (Yes) vs Western Michigan. It was marked as a loss and nothing has been corrected yet. Support just says it's being investigated. Anybody else dealing with this?

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[u/coinbasesupport]

Hi u/Quickcalf69398. We’ll review the outcome shown for your Michigan football prediction. Reach out in Modmail.

[u/Quickcalf69398 → u/coinbasesupport]

I sent you all a message. However I have already tried reaching out to the live chat within coinbase with no solutions on where my funds are

[u/coinbasesupport → u/Quickcalf69398]

We’ve received your reply and responded in Modmail. Check your messages to continue the conversation there.

[u/thegertlocker]

I’m in the same boat. Support said to give it 48 hours so waiting on that now.

[u/coinbasesupport → u/thegertlocker]

Hi u/thegertlocker, we'd like to check this for you. Send us a Modmail and we'll follow up with you there.

[u/Quickcalf69398 → u/thegertlocker]

That's what I was told initially. Something is telling me, that ain't happening lol

[u/Huge-Temperature7019]

Same here they haven’t done anything about it. Now my bet for Phillies disappears after it cashes wtf is going on with this app

[u/Quickcalf69398 → u/Huge-Temperature7019]

Kalshi had the same error and fixed it within a few hours. We're at about 40 hours now and absolutely nothing has been done or any kind of statement in an email

[u/coinbasesupport → u/Huge-Temperature7019]

Hey there u/Huge-Temperature7019, we've identified the issue with certain prediction market outcomes and are investigating a fix for this right now. Feel free to check the status on our incident page here in this link https://status.coinbase.com/.

[u/CompetitivePen4270]

Same issue I’m dealing with. Live chat has been absolutely no help.

[u/Quickcalf69398 → u/CompetitivePen4270]

They just say it's a top priority and it's obviously not if they take this long. Any other credible platform has this fixed asap

[u/coinbasesupport → u/CompetitivePen4270]

Hey u/CompetitivePen4270 we can look into this with you if you reach out to us here via Modmail.

[u/Quickcalf69398]

Update: 41 hours after game settlement, they still have not corrected the right winner in this game. It's still "top priority" to get this fixed. Be cautious if you play on the prediction markets fellas

[u/coinbasesupport]

Please check your Modmail as we have sent you a follow-up there.

[u/Quickcalf69398 → u/coinbasesupport]

I've checked my modmail but no resolution in sight still

[u/Quickcalf69398]

Almost at 48 hours since game has settled and still no resolution has been made

[u/Appropriate-Money-55 → u/Quickcalf69398]

I had a 14 leg prediction everything hit perfectly and it says zero payout because of the Michigan game

[u/Appropriate-Money-55 → u/Quickcalf69398]

I am dealing with the same issue

[u/coinbasesupport → u/Appropriate-Money-55]

Hi u/Appropriate-Money-55. We’d like to check the market result and your position. Send us a Modmail with the relevant details so we can check it.

[u/Quickcalf69398 → u/Appropriate-Money-55]

It's an absolute joke how nothing is being done about this

[u/Quickcalf69398]

60 hours after game settlement and this platform still refuses to issue any credit for their mistake