r/AskIreland • u/traxcorp • 1d ago
Shopping Is this the standard in Dublin now ?
1st time in the "hairy lemon" in Dublin, high flow of people in and out, very good music, and reasonable prices compared to some nearby pubs. 4 utterly uninterested, stony faced servers behind the bar, zero smile, greeting or small chat, just order and receive and presented with the ( considering their total lack of interest ) hilariously optioned tipping suggestion handset with the following options for 10% Good, 15% Great, 20% Wow and 30% Best Service Ever. !
Odd- great selection of beers but no draught Carlsberg... Never seen a pub with Carslberg not a choice.
Is this the new standard to be presented with American style tipping options for zero added service. ?
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u/Shot_Explorer 1d ago
Yes it's everywhere. I hit no tip, with zero guilt. I tip when I want to tip good service. I absolutely do not tip upfront, because someone has spun around a card terminal, assuming I will tip ahead!
Tips are earned, not a pre requisite.
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u/DiplomatikEmunetey 14h ago
I always ask ,"Do you get any of this?"
"No".
"Alright then. Skip"
If I tip, I give cash.
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u/elec-pick 1d ago
Just hit skip and get on with your life.
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u/heyhitherehowru 1d ago
Which is what I do and I'm sure a lot of people do. But a good number of people will be caught by surprise or let their Irish guilt get the better of them and hit 10%. Handing over more money for shit service. I'm not against tipping at all if it's earned but this is bullshit.
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u/MotiveEurope 1d ago
When I worked in a bar, I just hit the no tip option before giving the machine to the customer
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u/No-Pressure1811 1d ago
Me too. I'm a waiter, in the industry about 15 years. People will tell me if they want to add money to their bill. I'm friendly, I do my best for the customer because it makes my day easier. Sticking a tip option screen when somebody has asked for a card reader is just jarring. And I say this as someone who earns roughly €13,000 a year in tips.
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u/No_Form_8394 23h ago
Where the hell do servers make 1k a month in tips alone?
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u/No-Pressure1811 22h ago
I work in a high volume casual restaurant. I'd say about 30% of my tables leave a tip. On average I take home €250/300 a week split between card and cash.
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u/mailforkev 1d ago
American default software, just click Skip and ignore it.
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u/el_liamo 1d ago edited 2h ago
This can be changed on their dashboard to never ask this question. Its definitely a choice on the merchant side.
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u/Bargain-Hunter-1980 1d ago
Can the server see your tip choice?
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u/el_liamo 22h ago
Yea they can see it. If they use it as a till system with a separate machine thats not integrated they would need to cross it off as settled so they can see it there too. Does that make sense?
Tipping is obviously the choice of the tipper to the tippee but ive seen these machines and epos systems be sold using the pain point of having tip as an option.
Example being now people rarely carry cash for the most part. If i have a bill of €92 and ive cash on me im more times than not (unless service was awful) leaving 2 €50 notes and forgetting the change. But now im tapping the phone and moving on.
But when card machines were becoming more prevelent particularly around covid people were paying in card the balance only and servers were massivley concerned they would lose tips. And they were losing. So its sold as a solutuon to that problem. Classic sales technique.
Anyway. Tipping is horse shit.
That 2 €50 notes comment makes me feel sick. Like im billy big balls here lol.
"A crisp €20 note"
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u/halibfrisk 1d ago
There’s nothing “default” about a 30% tip, that would give the average American a stroke
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u/North_Beginning_9239 1d ago
Was buying a necklace online and the company had a tip section 🙄
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u/tilikumeireann 1d ago
What?! 🤯 Never seen this myself, wonder are 'The Gaelic Corner' based in Ireland
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u/sutty_monster 1d ago
It's a .com address so us unlikely. You have to be an Irish registered company to get a .ie
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u/tilikumeireann 1d ago
True, but a lot of companies go with .com to seem more 'official'. I've also used .ie websites that actually shipped from the UK which is a balls when you're trying to shop local and avoid loads of charges.
There's no About Us or anything on the website so yeah it's highly sus.
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u/yurtcityusa 1d ago
This can very easily be turned off in the sites settings. It’s probably a shopify store. Leaving it on is a choice
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u/withtheranks 1d ago
Glad to hear they're still stony faced. If tipping culture takes hold they'll be off-puttingly fake nice before you know it
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u/phioegracne 1d ago
Irish bar staff aren't really expecting a tip like American servers are. If you do find one that is engaging with you and chatty then they may be hoping you will tip but it sure isn't the default expectation.
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u/Dry-Inspection-3503 1d ago
I keep seeing it in Galway and the staff click 'no' for me. Seems they aren't too keen about it, or they are sick of people bitching them out.
Bad form when the countries so fucking expensive
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u/MildlyAmusedMars 1d ago
Probably just default software, tips for serving a drink is nuts, would you tip the deli worker or cashier in a centra? Same vibe
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u/Amy_Bony_Carrott 1d ago
Some of our smaller supermarkets have this, as does the local butchers. Seriously!
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u/Sea_Lobster5063 1d ago
Regardless of the tipping. I've seen allot of pubs without carlsberg
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u/Djstiggie 1d ago
Yep, big Heineken accounts often won't have Diageo lagers. You can tell they're a big Heineken account by all the Heineken paraphernalia around the pub.
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u/Cynical_Ticket 1d ago
Also Hairy Lemon is low-key a tourist spot. It's probably taking advantage of the tipping culture of America.
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u/heavysausagedublin 1d ago
Skip option is there for a reason
Its not mandatory to tip
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u/ReporterFeisty4619 1d ago
You shouldn’t be forced into pressing a button or anything else that requires you to actively refuse to give a tip. It’s a form of emotional blackmail.
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u/Icy_Place_5785 1d ago
If the day ever comes that a staff member in a normal shop tries to guilt me into using the tip button, I will be refusing to buy the coffee/sandwich etc. that I have ordered.
Restaurants or places I otherwise expect to tip will be different, but I would be reassessing my choice in the future.
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u/AvocadoLoo 1d ago
Was this at the bar? If so then 0 tip. Table service maybe but i am still filled with resentment. We should outlaw tipping in general.
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u/KeepShtumMum Penneys Hun 1d ago
Sorry, your lament at the lack of draught Carlsberg renders all other opinions void.
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u/traxcorp 1d ago
Any amber chemical cocoction would suffice - they all taste pretty much the same after one..
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u/Puzzleheaded_Gas_982 1d ago
I wonder if people will start avoiding places that put customers in awkward positions like this as Irish people hate confrontation and hate to be seen as tight
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u/champagneface 1d ago
I really can’t imagine feeling so awkward hitting No here that I stop going to a place I otherwise like. Can’t imagine it ever ending in confrontation or me feeling guilty
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u/NonToxicTown 1d ago
I’m just waiting for the day when they remove the skip option from the terminals
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u/NoFewSatan 1d ago
The Hairly Lemon is for tourists, so... But this isn't anything to do with Dublin, this is standard on those machines, so no need to blame or even comment on the staff.
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u/thowawaynumber354 1d ago
It's not standard. It's an active choice by the merchant when installing the system. Trust me. I have installed several.
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u/Bonoisapox 1d ago
No way, bollocks, and I’m not against tipping in restaurants for good service but bars fuck off its dear enough for a pint
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u/FuzzyWuzzyOne 1d ago
Got this yesterday for takeaway! Insanity. Hit skip/no tip and end this madness. I have always tipped when I go out for dinner, but this sh*t is making me pull back on that too.
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u/Ragingdildo3 1d ago
It’s the standard always anywhere why are you acting like you’ve never seen it before? Clearly you press 0% and carry on with ur day
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u/pgasmaddict 1d ago edited 1d ago
Where's the "I was gonna give a tip but now you can fuck off!" button? Or in the case of places where you have to queue up to get your order the "What fucking service!" button.
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u/OscarMadison_01 1d ago
Could you imagine back in the day when it was the William Tell Tavern and the barmen asking for tips from the typical clientele that frequented the place? 🤪
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u/enter_the_slatrix 1d ago
I wonder will be ever be able to shave off 10-20% of the price for subpar service 😂
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u/Dismal_Flight_686 1d ago
Hit skip
Look I’ll tip for exceptional service for a sit down meal or whenever a group are together on a bill ( because it’s lots of running for the table )
But we absolutely cannot normalise this as an expectation
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u/Peter_Doggart 1d ago
I would hit custom, and see if it allows you to enter a negative value. Will let you know if it's been programmed by an idiot / AI slop.
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u/PointlesslyNarrow 23h ago
The programs are all American. So this is becoming standard everywhere, because they program it for American society, and then export it to Europe etc.
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u/x_design 23h ago
I reckon the bulk of this is due to the POS machine, it's built in by default and surely Square/Clover etc etc make a cut on the tip like the % they take for every tap.
Owners should disable it for 90% of stuff especially buying a coffee or a pint.
Make the person that hands you the terminal tap No tip, and they'll eventually disable the setting out of awkwardness... Some sound sales assistants click No Tip before handing to you because they know it's a racket/embarrassing asking for more money when you just forked out 4 euro for hot water and a shot of coffee
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u/Suncroft56 22h ago
Between this, and also please support [name charity] at tills when making an instore purchase, it's getting really annoying and is always an automatic no from me.
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u/Polite_Insults 21h ago
Sometimes I like to tip in places that have the little card machines separate from everything that you just tap.
But being required, ruins the fun, the whimsy of it
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u/Practical-March-6989 20h ago
I have to say Dublin was one of the most tourist hell holes I think I have been to. And yes I understand the irony as I was a tourist. I wouldn’t rush back. The Guinness tour was shocking
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u/MediaOdds 18h ago
I never tip, and never feel bad. I'm not you're employer, I'm paying for a product. You are the person who delivers it, tf do I owe you??
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u/Revolutionary-Bug711 17h ago
Fuck yanks and their yank tip culture. They have the world destroyed. I don’t buy a paper and tip the lad in Centra or tip the postman. Pay humans beings a decent wage they can live on and not depend on the good will of the customers to pay rent. It’s cruel.
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u/Necessary-Road20 1d ago
As a mark of dominance, look them in the eye when you select "no tip".
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u/Lanzarote-Singer 1d ago
First of all, I’m not tipping on an eight Euro pint. Exactly the way to do it is just to say out loud to the cashier I’m not American and hit the skip button.
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u/DeportRacists 22h ago
Dont tip of you dont want to, but no need to be rude to a low paid worker
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u/More-Way9454 1d ago
The payment providers are literally using American software with a default euro symbol selection from the install menu.
No one is asking for anything different ( meaning the companies providing or using ). It's not some conspiracy it's basically default software loaded in for their biggest customer base the USA and then the extra currencies symbols.
This won't change in the near future.
See the " skip" button , the "no tip" or the custom button and select 0.
Very simple. Annoying and it's forcing a certain culture here but unless the EU and it will need to be the EU change how payment providers operate with payment terminals then it won't change.
Plus the Irish government likes the idea of the tip.
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u/Smooth-Bread-576 1d ago
They could disable this but they know any American customers will at least select the 10% because tipping is so ingrained in them. Nothing to lose other than everyone else being slightly annoyed but since it's standard almost everywhere now it's not going to lose them many customers so overall it's worth it for them.
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u/Dull-Dance-6115 1d ago
Never seen a pub without carslberg?? Have u only been to a handful of pubs XD
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u/Fuzzy_Trash5809 1d ago
If you're going to tip do it in cash.
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u/No-Pressure1811 1d ago
I prefer it in card. Finding it much easier to prove my levels of income now for mortgage applications now that I'm getting taxed on it. But of course, cash sometimes has it advantages.
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u/justformedellin 1d ago
I think the problem is the city being flooded with American tourists.
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u/itmakesmestronger1 1d ago
Skip is the right answer. I was in the US earlier this year and was presented at a takeaway cafe (not Starbucks) with NO option to skip. I hope to god they’re not bringing that nonsense over to Europe.
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u/salaryman1969 1d ago
I've seen it creep in. I've no problem tipping for a sit down meal but not this bollix for buying a coffee and snack. At least there's a skip or no tip option.
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u/terminusa1 1d ago
American tipping. In U.S. under $3 per hour plus tips. This is Irish wages plus American tips without American style service.
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u/Life_Flamingo 1d ago
Sometimes they have no "skip". You gotta type in custom and 0%
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u/buzzbaron 1d ago
What do they want a tip for pouring and handing you a drink? Would they give their heads a shake. If you're serving my table for a few hours and delivering them and being sound fair enough would throw you a few euro for making the experience better and easier. Standing all moody behind a bar and doing nothing to warrant a tip...get out of that garden.
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u/pet-fleeve 1d ago
There's zero expectation that you tip in the UK or Ireland. It's just not part of our culture. Hit skip and forget about it.
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u/ReporterFeisty4619 1d ago
Yes but these devices are trying to push that culture on Irish consumers, gradually and insidiously. And they’ll probably succeed.
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u/gomaith10 1d ago
I was getting a loaf of bread in Bread41 and they were looking for a tip for passing me the bread from the shelf.
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u/fructussum 1d ago
If no isn't one fo the main option, or the default I will make a point of not tipping if it there and the tips are reasonable a sometimes tip
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u/h0merun_h0mer 1d ago
I’d say because they have a good selection of beers, they don’t provide serve Carlsberg.
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u/RoutineNumerous9573 1d ago
First time seeing this in Ireland, I only ever seen it while holidaying in America. I'll skip it when I do see it. Tipping culture in America has gotten ridiculous.
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u/cbhbzb 1d ago
ugh. AFAIK, these machines are for the global market and are just set like that, which really sucks for Ireland.
I am Canadian and have relocated permanently to Ireland with my Irish. I hate tipping even though I'm the Canadian, I told my wife I'm happy we are here and I don't have to tip anymore, funny thing is she being the Irish one but having lived in Canada for 23 years she is now trying to tip staff at places all the time. I keep telling her to stop and be Irish about it but she hasn't listened yet.
I hope these options on the machine go away before staff and people decide it's ok here
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u/Miserable-Chemical-7 1d ago
Let’s call a spade a spade here: Tips are used in the service industry in the “Land of the Free” because some workers are exploited. Some places just meet the federal minimum wage of $7.25. Minimum wage here is over double that for workers aged 20 years old.
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u/ShaneONeill88 1d ago
Back in the day, they were mentioned in a newspaper article as the most expensive pub in the area. Interesting if they're more reasonable now. I haven't been presented with that screen at a bar just when ordering drinks, but with the number of US tourists in every establishment these days, they'd be nuts not to ask for a tip. If the yanks want to pay it, let them.
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u/Llyffant-Gwyrdd 1d ago
You've never seen a pub that doesn't sell Carlsberg? You need to go to more pubs.
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u/Charkletini 1d ago
It just comes with the POS system, part of the software, business decides to keep it in, cause why not free money, but its def not needed to tip
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u/FrostyChungus11 1d ago
I fucking guarantee the hoteliers are pushing for special rules for the hospitality regarding pay to make it like the American system i.e. pay their staff shit and force the customers to pay tips.
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u/MrBulwark 1d ago
2nd night after I moved to Dublin I went there and asked for a table for two and did the reverse American peace sign to ask for two not realising what it means here.
Waiter takes my order then disappears... Food never arrived and when we asked apparently she never gave our order to the kitchen and the kitchen had closed.
Pregnant and hungry wife not happy. I'll never go there again.
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u/Irishman4000 1d ago
Skip that shit all day! I can't speak for all aul lads, but my dad reads through his receipts after the grocery shop and would go back in and nearly argue over a couple cent being off. We need to channel that kind of old ignorant hard neck when it comes to parting with our hard earned money! By all means, if you had a great meal, service etc.. throw an extra few bob on the bill for sure! But shouldn't be expected. After coming home from the states recently, it broke my heart the level of shite service I was expected to give 18% to.. I'd be devastated if it came in here as a cultural norm..
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u/dontskipthisvideo 1d ago
How many more posts will there be about tipping culture before we reach critical mass?
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u/Firm-Raccoon-9048 1d ago
Worked in bars for years - would consider myself an excellent barman but you’re coming to the bar to get a drink and carrying it back to the table I’m not expecting a tip. Tip the floor staff if you’re feeling generous or those serving food to/from a table but not at the counter.
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u/nurplewurple 1d ago
we really need to be a united front on the non tipping stance. it’s being implemented because people are giving in WE MUST RESIST
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u/smartassistant666 1d ago
Trying to Americanize everything here instead of paying acceptable wages…. This is a sine of a management failure if you can’t pay enough maybe don’t pay yourself either that much and don’t hire more people
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u/Irishlad-90 1d ago
To be fair, a lot of it is built into the machine.
The amount of barmen who press skip for me automatically is impressive.
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u/PolarBear1997 1d ago
It’s gas, on arrival at a coffee shop after paying 4-5 for a tiny stupid coffee (I only do it to be nice to friends) you’re greeted with a tip prompt?
I’d tip if you refilled my cup like they do in American diners, but I’m literally paying for a coffee and no extra service lol I just don’t get it
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u/Parking_Bicycle2408 1d ago
Any chance the custom option has negative percentages for trying to be like the yanks?
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u/thebigloc 1d ago
It is in a few café in cork city but usually the staff press skip on it and if you want to tip you put coins in a coffee cup on the counter that says tips.
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u/Irish_MJ 1d ago
Unless it's table service, and you are feeling generous, hit the skip button.
Just remember, this is not the staff, so complain to the manager.
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u/Flashy_Particular868 23h ago
They put that in front of you even when you shop for groceries! I’ve been to a couple of shops where the person at the till gives you that option when you literally pick something from the shelves yourself and they just have to scan the barcode.
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u/Ok-Common-5853 23h ago
This practice needs to stamped out. Coffee shops do it too. I always have a chat with the Baristas in the Cloud Picker on my way to work and they are genuinely sound people who remember me and my usual order.
I neve tip nor would they expect it, yet the system presents it as an option. No Tip and move on
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u/Batman2150 22h ago edited 22h ago
Just hit skip it’s not mandatory to tip here so nobody can say anything. It’s probably aimed more at Americans as Dublin is full of them. They know they will tip where most others won’t. I defo haven’t seen this tipping culture in many other parts of Ireland. But then I’m in more rural Ireland so this defo ain’t a common thing
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u/eaglistism 22h ago
They’re definitely trying to make it be in a lot of places, I’ve had this happen a good few times too out and about recently and yeah, for minimal service and interaction also, I’ve no problem hitting skip, the pure cheek. BTW yes I happily tip good service but that isn’t usually the situation too often anymore.
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u/Ok_Paint_3888 22h ago
Well if your server looks miserable and says nothing why would you leave a tip
There’s a burrito spot in Galway that does this where you pay and tip before you get your food
Left them a fiver for 2 burritos
One had cheese one didn’t and they didn’t have the decency to tell me which one
No more tips
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u/SpudacusRex 20h ago
Unfortunately becoming more common. Even worse I’ve been to a few places where there’s no obvious “skip” or “no tip” option. You have to hit “custom/custom amount “ and type in 0.00 yourself. Shitty practice overall
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u/OkFalcon7318 20h ago
Had a mate install one of these in his garage last year, same thing happened. Machine pushed the tip screen and he just stood there looking at it like it was broken. Told him to hit skip and move on. It's not personal.
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u/Penguinbar 20h ago
I've met up two friends from previous job a few times a year. Whenever we go out and eat they always tip. We paid together and then revolut each other back. I don't mind it but I always find they do it because it feels awkward to click no tip. I feel like thats what most people do. If Im out with my partner we never choose to tip
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u/LTDsoundsystem 1d ago
Yes. Always select skip or no tip.
Remove this nonsense from Irish society. Just cause the yanks don’t pay their staff properly, doesn’t mean we have to acquire their rubbish customs.