Policy & Procedures [MI] Employer put 120 hrs PTO in a signed offer letter. Now claims it was a mistake, and real policy is 80 hrs. Any recourse?
Location: Michigan, USA
Asking this on behalf of a friend who’s dealing with a messy PTO situation at a new job and wants some outside perspective.
She signed an offer letter for a new job (at a law firm, not as a lawyer) that stated 120 hours of PTO annually, in writing. There were two versions of this letter — the second was sent to correct an unrelated hourly rate typo (an extra dollar per hour), the first version was retracted/unsent by the employer. She still has access to it, and it also listed 120 hours PTO, same as the corrected letter that they both signed.
On her first day, she noticed the PTO listed in the system didn’t match her offer letter, so she brought it up. That’s when HR told her the 120 hours in her offer letter was a mistake and the actual policy is 80 hours. To be clear:
-They hadn’ flagged this to her on their own.
-The 80-hour number only ever appeared in the body of an email from HR, never in any version of the contract, let alone the one both parties signed.
-She made her decision based off what was actually in the offer letter she signed.
-She specifically expressed the 120 PTO as a reason she didn’t negotiate her hourly rate (although the first offer they sent/unsent was for an extra dollar an hour.)
When she asked directly if they’d honor what they’d both already signed, they said “no” — but offered two extra PTO days as what felt like a consolation, verbally and in a follow-up email, not in anything she’s signed. In reality this doesn’t fix anything: she’s still losing 40 hours (a full week) of PTO annually, permanently, starting in 2027. The two extra days only apply to 2026, and given her start date, she likely won’t be PTO-eligible until close to the end of the year, so they may be close to unusable before hours reset in January anyway. The only way that compromise has real value to her is if she can get it paid out (she believes she can request payout for up to 40 unused hours at year-end), which would mean the actual “extra” she’s getting is a fraction of two days’ pay, not anything close to the week she’s losing annually going forward.
Notably, the only concrete thing the employer got out of her when they made this “compromise” was having her send a Slack message — dictated to her by HR in the moment — reminding them to add the two days to her PTO balance. She didn’t draft that message herself, and felt bullied/pressured into going along with it.
They sent a follow-up email regarfing the reduced terms and sent an updated offer letter through their HR platform for her to sign. She doesn’t want to sign it, since it would replace the original signed letter with 120 hours on it. She has the original signed letter, the retracted corrected version (still 120 hours), Slack messages, and the follow-up email as documentation.
Questions:
-Does a signed offer letter carry real legal weight here, or is it moot once she’s started work at-will?
-Is refusing to sign the updated letter actually meaningful, or can they just apply the new policy regardless of what she signs?
-Is this something an employment lawyer would even take, given the dollar amount is relatively small?
-Any experience with how these usually resolve — does pushing back on paper actually work, or does it just sour things?
She thinks she likes the job and doesn’t want to blow this up, she just wants to understand what leverage she actually has, if any.