If you’re ever wondering why your late night fast food order is taking forever, its because the lobby is closed and the employees won’t serve you unless you wait behind ten other cars in the drive thru. Just accepted a low ball offer ($6 for 5ish miles), not something I would ever normally accept but rent comes out tomorrow and I didn’t have enough in my bank account to pay it and eat tonight so I was desperate. Been online all day and had only made $45. I head to Popeyes, 8ish minute drive from where I was and the lobby is closed. Since there was a line of ten or so cars, but none of them were to the window yet I just stood outside the window hoping I could just grab the food that was already ready real quick instead of waiting behind everyone who still needed to order. The employee tells me it’s drive thru only and slams the window in my face as I’m trying to explain I’m just picking up a grubhub. I unassigned the order because at that point the money really wasn’t worth it. I imagine I would have spent at the very least half an hour waiting in line for food just to have my tip reduced because it took forever and the customers food absolutely would have been cold by the time they got it. I’m never staying out past lobby closures again. Such fucking bullshit.

I left the GrubHub shitshow earlier this year, and I'm thankful that I got some experience before the shit hit the fan. I knew it was about to go downhill, but I didn't expect such a spectacular decline in so short a period of time.

To the other people looking for a glimmer of hope in this mess: If you live in a major US city, have a clean driving/criminal record, and can pass initial & random drug tests, there are well-paying, secure career opportunities out there. I'm obviously not going to say who I work for, but there are a number of companies doing this right now and the technologies they're building are going to become the norm - whether we like it or not. If you can't beat them, join them.

As a semi new Grubhubber, Grubhub has THE worst system in place for how percentages are calculated for offer commitments. I was sitting at a 85% the last time I drove. My percentage went down to a 65% after declining only 3 orders out of the 15-20 orders I delivered this day. Absolute b.s. I try to keep my stats up, but it’s almost impossible with how they calculate. I noticed it’s takes accepting 3-4 orders in a row just for it to go up 1%, and as we all know some orders ARE NOT WORTH IT. GRUBHUB DO BETTER

The other day I was on my way to pick up an order, and I accepted a $10 McDonald’s order for extra 2.4 miles. Right before picking up my 1st order I got a notification that the McDonald’s order had been delivered, and it disappeared from my queue. I looked at earnings and showed I was credited the $10 for the McDonald’s order. About 5-10 minutes later I got a call and voicemail “hello? hello?” I didn’t answer and just kept going, with $10 extra

Is Grubhub healthcare subsidy pay twice if I already achieved level 1subsidy?I still shorter 50 hour to level 2,is Grubhub pay level 2 after I completed level 1?

I am going to be traveling internationally over the winter, and will be spending about a month- 1/2 in Dominican republic over christmas and new years. I typically deliver every day, occasionally taking a day or two off during the slow days of the week in my region.

I’m a bit worried with so much inactivity time (because it’s unusual for me) that GH may deactivate my account while I’m gone & I’ll be screwed. Has anyone else went on vacation for an extended period of time and came back to their account still standing? Should I call GH support and let them know ahead of time? I solely rely on gig apps as a full time job so I genuinely cannot come home to a deactivated account or I will spiral 🫩💀 TYIA!

This is worse than working for free.. thats like paying to work LOL!!!

please no trolls i will block you. so i had one violation for this same reason then i just received a 3rd violation for the same reason. i have been calling grubhub while sitting on the second violation for this reason of delayed orders when its literally busy traffic which slows me down i have no control over. i deliver during busy times. i have called them so many times to make sure which i know i have been doing things correctly on the app such as marking when i am running late. grub hub agents has told me every time this will not affect your account as long as your marking in the app the options there is a problem im running late etc.. i have always done that. mind you i have conversations recorded for my own reference from grub hub telling me this just so i have evidence if i got a 3rd violation for the same reason because i know i am not doing anything wrong nor trying to purposely delay a order. so i now have appealed it and waiting for their response because i have the calls recorded from their agents telling me these things. Has anyone ever gotten their account back after getting a 3rd violation for such accusation?

Don’t get me wrong - Can’t stand a person who don’t tip. Only time I ever get one of those is when I get a solid dual order and one ends being a huge tip, while the other is $0…

That said, this 25 cent tip is a first. Somebody actually had this bright idea pop into their head. Then they typed the BS into their phone

This isn’t the 1920’s.. guess that’s why my offer commitments like 20% 🤷🏽‍♂️

I just recently got accepted 5 days ago. Why is it taking so long to verify my bank account 😭😭😭 I have over $100 in my account that I can’t access because I have to wait on the bank account and card to verify. I talked to support and they said I just have to wait. I’m so far behind in my weekly bills and I’m negative in my bank account because I didn’t know it would take this long to receive the money I made. I had another side gig I was doing but didn’t do it cause I was making better money on grubhub and now I’m negative that account too so working for that one doesn’t give me money I can spend and just goes toward my negative balance. I am going insane waiting on it . Has this happened to anyone else?

Hey guys does anyone know how to fix this? I've been logged out for 3 months and I'm not sure why it's not letting me back in.

Finally caught one so egregious I had to share. And no, I didn’t take it.

A tip is a gratification as a thank you not a mandatory your order is late or doesn’t get delivered without it

I took a photo of my hand lol

How is that possible? I wish they had a GPS navigation like this that I can download separately.

I placed my order at 10:35 and I have over an to hour wait…..

Safe to say this will be the last time I ever order from Grubhub

Decided to try for a 3 straight orders with no skipping mission. Did 1st two and while 3rd was longer drive across Mississippi River outside my area with bonus would have put at around $29 for 1:15 work. 35 minutes into my 3rd order with 5 minutes to drop off, I got an offer going back across the river and then back again during rush hour traffic, so I declined it. Skipping that offer reset my order count back to 0 orders, 5 minutes later dropped order that was in progress and I didn’t get the mission bonus for those 3 orders. I feel cheated because that would have meant I would have been required to deliver 4 straight to get the bonus.

I was trying to show a video but it won’t let me. As most of you know, GrubHub sucks, but this is just next level annoying. Why is GH the only gig app that tries to force you to always give your location? You don’t need to track me while I’m off the clock. The pop-up doesn’t even say they need to always track, it says they need precise location, which I’ve toggled on. I would not be surprised if GH is selling this data to offset their losing business model. Just another reason GH needs to die

It's been over a week since I was approved for GH and the app says my bank account and debit card information is still waiting to be verified. Is it normal to wait this long?

I don’t recall ever having this happen before because i usually always cash out at the end of the night anyways but my earnings just disappeared I’m assuming when the day switched since it shows as a new week but they aren’t available in the balance anymore either. I know Monday night is the deadline before it goes to direct deposit but isn’t even showing an instant cash out or direct deposit notification or email in the earnings tab. Called driver care but they were barely any help. She said something I’m assuming like maintenance is going on and I’ll be able to cash out in the morning but the order i just got done after 12am (when it shows as a new day and week since it’s technically Monday now)pops up fine after it settled and appears as i can cash out that order no problem.

Been doing this a few years but this is a first

Received this few mins ago after delivering all day. Anyone got any idea how to increase pay???

We have received written evidence of you fraudulently increasing engaged pay during a delivery