r/WindowsHelp Oct 14 '25

Windows 10 Windows 10 End of Support, what it means for you and what you can do.

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r/WindowsHelp Mar 04 '21

Mod Announcement Welcome to /r/WindowsHelp, here are some guidelines for requesting assistance

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Welcome to /r/WindowsHelp, the subreddit for you to ask questions and get support for issues related to Microsoft's Windows family of operating systems. Please give this a quick read before posting.

This subreddit is only for help related to Microsoft Windows and its built in software, like Edge, Store, PowerShell, and so on. Issues about 3rd party software like Chrome or Steam should be posted in their subreddits or /r/techsupport. Also, this is not a hardware subreddit, so issues like your hard drive is not detected would need to be posted in /r/techsupport. General discussions, news, artwork, and so on should be in /r/Windows, /r/Windows10 or similar subreddits. Malware/virus removal has been covered extensively in this post: https://www.reddit.com/r/techsupport/comments/33evdi/suggested_reading_official_malware_removal_guide/

Posts are required to have a moderately descriptive title. Submissions with vague titles like just "help me" will be removed. You don't need to write an essay in the title, but everyone should have a rough idea what you are asking about before even clicking the link. Titles like "I'm encountering System Exception errors when launching Photos" or "20H2 update won't install" are acceptable, but the more details the better.

The body of your post should also be as detailed as possible. We are not mind readers, and nobody is going to want to play 20 questions. Help us help you, your post should include:

  • Your full Windows version, which on Windows 10 is listed in the Settings app under System -> About, it will be the OS Build number.

  • Details about your device, like the hardware specifications.

  • Any recent changes you have made, such as installing/uninstalling software or accessories. Any updates you have installed, tools you have ran, or anything else you think may be relevant.

  • Include details on your error messages and error codes, these are critical to figuring out the issue.

  • Tell us what you have already tried to fix this. Any tools you have ran, and changes you tried, and so on. I know it is a meme at this point, but seriously, reboot your computer, it often fixes things!

  • If possible, include screenshots or video. If you are including screenshots, try to use screenshot software like Snip & Sketch tool built into Windows 10, then you can upload them to a free image host like https://imgur.com to put in your post. We understand that using screenshot software isn't always an option, you can take photos with a phone or similar device, but please be sure to check to make sure everything is in focus and is legible.

This subreddit follows the same rules as /r/Windows, you can view the full rule page here: https://www.reddit.com/r/Windows/wiki/rules

The TL;DR of the rules is be polite, helpful, and don't encourage piracy.


r/WindowsHelp 6h ago

Windows 11 Several Apps Refuse to Open and Most just give this Popup

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Upvotes

I have been having this popup show up in regards to several apps on my pc that or apps simply launching but never actually opening the app, at this point I don't fully know what to do. this has been happening for a few months now and it started after I installed a windows 11 update. Does anybody have any ideas on how to fix this?
My specs are:
Device name MainPC

Processor 12th Gen Intel(R) Core(TM) i7-12700 (2.10 GHz)

Installed RAM 16.0 GB (15.7 GB usable)

Device ID B6BDF341-E906-43C4-B4F8-72243525B850

Product ID 00342-21081-27199-AAOEM

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

just copied from the system info page in settings


r/WindowsHelp 7h ago

Windows 11 Game Bar Capture Not Working / Greyed Out *FIX*

Upvotes

Open Run (Press Win + R)

Type regedit and press Enter

Navigate to:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\GameDVR

Find AppCaptureEnabled

Double-click it and change Value data from 0 to 1

Click OK and restart your PC

For some reason, Windows had AppCaptureEnabled set to 0 even though Settings > Gaming > Captures > Record what happened was already turned on.

Hopefully this saves someone else the troubleshooting headache.


r/WindowsHelp 9h ago

Windows 11 Setting a program to fullscreen doesn't maximize properly

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When I restart my monitor for OLED care, which completely disconnects from my pc after power is off, windows refreshes everything and sometimes it bugs and my screens go black for a couple seconds and after that, programs set to fullscreen only show 1/3 and I can't resize them, unless I put them back to windowed mode. When I drag the programs and snap them to corners, they also bug out in the same fashion. Does anyone know how to solve this? I couldn't find any posts regarding this bug. I don't want to have to restart my entire pc every time I do a pixel refresh on my monitor. I hope someone knows how to fix this because I couldn't find anything about this.

This happened after I updated drivers (going back to the prior version didn't help) and after using Chris Titus Win Util, which I rolled back the changes as well, but it still happens.

What I tried: Disabling Gsync, VRR, Gsync and VRR, older drivers, changed display scaling back and forth, changed resolution, changed refreshrate, changed scaling mode, changed color bit depth

I heard of RTX 50 series black screen issues, but mine go away after a couple seconds, but just in case, here are some pc specs copied from the system tab:

Processor AMD Ryzen 7 5800X3D 8-Core Processor 3.40 GHz

Installed RAM 32,0 GB

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Edition Windows 11 Pro

Version 23H2

OS build 22631.6199

Experience Windows Feature Experience Pack 1000.22700.1108.0

RTX 5070 Ti (Currently installed driver: 616.64)


r/WindowsHelp 8h ago

Windows 11 Task Manager Freezes on Performance Tab, Photos Won’t Open JPEGs, and Snipping Tool Is Buggy

Upvotes

Device name: Victus 15

Graphics Card: NVIDIA GeForce RTX 3050 6GB Laptop GPU (6 GB), Intel(R) UHD Graphics (128 MB)

Version: 25H2

OS Build: 26200.9168

I don't know what's happening to my laptop, but 3 specific Windows apps aren't working properly. All my other apps work normally, and I can't exactly pinpoint when this started because I recently had to do something that involved these apps.

The affected apps are:

  • Task Manager — it opens, but it's very laggy. In the Processes tab, some process icons are missing, and some processes don't appear where they normally should. When I go to the Performance tab, Task Manager becomes extremely laggy and eventually freezes/not responding.
  • Microsoft Photos — when I try to open a .jpeg, it says “Windows cannot find [file].jpeg”, even though the file exists and can be opened through other programs.
  • Snipping Tool — it's buggy and doesn't work properly. Sometimes it won't open or respond correctly.

I've already tried SFC and DISM. SFC reported that it did not find any integrity violations, and DISM completed successfully, but neither fixed the issue.

I've also repeatedly tried terminating, repairing, and resetting Microsoft Photos and Snipping Tool, but they continue to have the same problems. I've done this multiple times with no improvement.

I also tried the troubleshooters under Settings > System > Troubleshoot > Other troubleshooters, but whenever I run them, I get:

I also tried a clean boot by disabling all non-Microsoft services, but the exact same issues still occur. So far, disabling third-party services hasn't made any difference.

Interestingly, all my other applications seem to work normally. It's mainly these specific Windows components/apps that are affected.

Right now, I'm reinstalling Windows using the Windows Update repair/reinstall option to see if that fixes the problem.

Has anyone encountered something similar? I'm trying to figure out what could cause Task Manager to have missing process icons/processes and freeze on the Performance tab, while Photos and Snipping Tool also stop working properly, especially when the problem persists even after a clean boot and successful SFC/DISM scans.

Any ideas or suggestions would be greatly appreciated.


r/WindowsHelp 10h ago

Windows 11 Freezing and strange noises when playing games on my laptop

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Sorry for the spelling mistakes, I'm using a translator

I've been having problems with overheating and crashes for some time now.

A while ago, when I turned off my PC (I didn't know what to do), it entered a "repair" time loop, but I just clicked exit and continue with Windows.

I would appreciate any guidance you could offer; this isn't the first time this has happened.

I'm leaving this information here; I hope it's useful.

Windows 11

-Version of the operating system : 26200.9168

Lenovo IdeaPad 1 15ALC7

AMD Ryzen 7 5700U

AMD Radeon Graphics (2GB)

16GB Ram

64 bits


r/WindowsHelp 10h ago

Windows 11 Videos don't play at all randomly. The bar doesn't move, and there is no audio.

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At random moments when my laptop is on, videos won't play, and I haven't found a way to work around it without restarting my laptop. I've tried audio and video troubleshooting, but nothing has solved it. This isn't just an issue for Chrome; it happens on Microsoft Edge as well. Does anyone have advice for this, or should I just put up with restarting my Laptop every time this happens? My laptop is a Dell XPS 13 with an OS build # of 26200.9168.


r/WindowsHelp 12h ago

Windows 10 Will MS Defender protection history automatically clear the logs on its own?

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Hello everyone. I have a problem that is racking my mind, and I kindly need a clear and precise answer from you because I am only reading conflicting opinions on various online forums.

As you can see from the attached photo, on September 4, 2026, MS Defender determined that the file 7-zip 26.03 x86_64 was a Trojan.

The problem seems to have been resolved, as subsequent analysis showed it to be a false positive. In fact, I later retried downloading and installing 7-Zip, and it went smoothly, just as it should have from the beginning.

Now, however, I am left with this log entry in MS Defender under the "Protection history" section.

My only question now is: will this log file disappear on its own without my manual intervention? Or, if not, what steps do I need to take to remove this log file?

I am on Windows 10 - HOME, 22H2 19045.7663 (KB120249) ESU.


r/WindowsHelp 1d ago

Windows 11 Network Adapter not found on Windows 11 (and Windows 10) fresh install

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Tried to do a fresh install of Windows 10 when I ran into the issues of not having a network adapter. Okay, fine. Not fully understanding what that meant I just booted it up with a fresh Windows 11 install. But now Windows 11 is saying the same thing, no network adapter, and I don't know how to find where it should be on the device, or where to go to get the correct driver's for my PC (specs/link below).

I'm currently just trying to install Windows 11, I just need to figure out the network adapter. Sorry for being a noob at this. Didn't realize that I was in over my head.

PC/Specs: GMKtec M7 Ultra AMD Ryzen™ 7 PRO 6850U Mini PC


r/WindowsHelp 13h ago

Windows 11 [SOLVED] 0x0000001E KMODE_EXCEPTION_NOT_HANDLED — NETIO.SYS / gnf.sys — ASUS GameFirst

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ASUS GameFirst / gnf.sys Causing 0x0000001E BSOD — Fix

My PC would occasionally show a black screen with an error code at the bottom and then restart. In Event Viewer, I found the following bug check:

BugCheck: 0x0000001E
KMODE_EXCEPTION_NOT_HANDLED
Exception: 0xC0000005

I analyzed the minidump file with WinDbg using:

!analyze -v

The output showed:

FAILURE_BUCKET_ID:
AV_NETIO!StreamInvokeCalloutAndNormalizeAction

MODULE_NAME:
NETIO

IMAGE_NAME:
NETIO.SYS

However, the important part was near the bottom of the stack trace:

NETIO!FwppStreamInject
fwpkclnt!FwpsStreamInjectAsync0
gnf+0xb523

WinDbg also showed this warning:

WARNING: Unable to verify timestamp for gnf.sys

This suggested that the problem was not necessarily NETIO.SYS itself, but rather the third-party gnf.sys network filter driver interacting with the Windows networking stack.

Fix

I noticed that I had two different ASUS GameFirst entries installed:

GameFirst 6.2.15.0
GameFirst 1.7.3

I uninstalled both of them and restarted the PC.

After rebooting, I opened Command Prompt as Administrator and checked:

sc query gnf

and:

sc qc gnf

Both commands returned:

FAILED 1060
The specified service does not exist as an installed service.

Then I ran:

driverquery /v | findstr /i "gnf"

It returned no results.

The file:

C:\Windows\System32\drivers\gnf.sys

was still physically present on the drive, but the driver was no longer registered or loaded by Windows. I did not manually delete the file.

Result

After uninstalling GameFirst and confirming that gnf.sys was no longer being loaded, I stopped getting the restart/BSOD issue.

If you are seeing a similar combination of:

0x0000001E
KMODE_EXCEPTION_NOT_HANDLED
NETIO.SYS
gnf.sys
GameFirst

in the same crash dump, uninstalling ASUS GameFirst and checking whether gnf.sys is still loaded may be a good first troubleshooting step.

Important note

This does not mean that every 0x1E or NETIO.SYS crash is caused by GameFirst.

The safest approach is to analyze your own minidump in WinDbg and confirm whether gnf.sys actually appears in the stack trace.


r/WindowsHelp 14h ago

Windows 11 Bluetooth audio state failure on Windows 11 25H2 — multiple headsets, multiple adapters, same failure pattern

Upvotes

I am posting this because I have been fighting Bluetooth instability for months, and I have now found several other 2026 reports that look less like unrelated hardware failures and more like variants of the same Windows Bluetooth-audio state problem.

Rather than adding another “Bluetooth is broken” anecdote, I want to document exactly what I can reproduce, what has already been ruled out, and link the similar reports together.

System

Laptop: HP OMEN Gaming Laptop 16-wf0777ng
OS: Windows 11 Pro 25H2
Build: 10.0.26200.9278
BIOS: HP F.30, 30 March 2026
RAM: 32 GB

The original internal wireless module is a Realtek RTL8852AE combination Wi-Fi/Bluetooth device.

Internal Bluetooth:

USB\VID_0BDA&PID_2852

Driver:

16.4041.2603.1300
oem53.inf
Lower filter: RtkBtFilter2

I have also reproduced the current Bluetooth-audio failure while using external Bluetooth adapters instead of the internal radio.

External adapter #1:

Realtek Bluetooth 6.0 Adapter

USB\VID_0BDA&PID_A760

Driver:

20.11.3038.3001
8 June 2026
oem37.inf
Lower filter: RtkBtFilterD

External adapter #2:

TP-Link UB500 Bluetooth 5.4 USB Adapter

USB\VID_2357&PID_0604

Driver:

1.9.1038.3023
24 December 2024
oem126.inf
Lower filter: RtkBtFilter

The internal Bluetooth radio is disabled while an external adapter is active. Windows therefore has only one active Bluetooth radio.

The Bluetooth audio devices used for testing are:

Apple AirPods Pro 3
Marshall MAJOR V

Non-Bluetooth audio through the laptop's internal Realtek speakers continues to work normally while the Bluetooth-audio failure is present.

The actual failure

Bluetooth audio initially works normally. It may work for minutes or hours.

A common warning sign is a short crack/pop or brief audio corruption.

Then Bluetooth audio stops.

The interesting part is that this is not a simple disconnect.

Windows may continue to show the headphones as connected. The Bluetooth device and A2DP MEDIA device can remain OK / CM_PROB_NONE, yet there is no audio.

For both the AirPods and MAJOR V, Windows uses:

DEVPKEY_Device_Service = BthA2dp

Microsoft Bluetooth A2dp Source

Driver:

10.0.26100.1

INF:

microsoft_bluetooth_a2dp_src.inf

During some failures the MMDEVAPI playback endpoint itself also transitions to:

Unknown / CM_PROB_PHANTOM

while the underlying Bluetooth and A2DP MEDIA nodes remain OK.

In other failures the playback endpoint remains OK, is even selected as the default output, but produces no sound. The Windows test-tone button may simply do nothing.

Reconnect behaviour then becomes inconsistent.

Windows can say that the device is connected while the headphones appear to disagree. A reconnect may fail. Sometimes the Bluetooth device reconnects but never becomes a usable audio output. Sometimes another Bluetooth audio device also refuses to establish audio while the system is in this state.

The internal laptop speakers continue working throughout this.

Recovery tests

This is where the case becomes more interesting.

Restarting the Windows Audio service succeeds:

Restart-Service Audiosrv -Force

but does not restore Bluetooth audio.

Restarting bthserv also succeeds but does not restore Bluetooth audio.

BthAvctpSvc behaved differently.

During an active failure:

Restart-Service BthAvctpSvc -Force

became stuck trying to stop the service.

A second elevated shell showed:

STATE : STOP_PENDING

Status : Degraded

PID : 2516

CHECKPOINT : 0

WAIT_HINT : 10000 ms

The process was an isolated svchost.exe hosting only BthAvctpSvc.

I force-terminated that process. Windows immediately created a new instance of BthAvctpSvc under PID 7452 and reported the service as RUNNING / OK.

Bluetooth audio still did not recover. In that test, the AirPods subsequently disappeared from the normal Windows sound-output list even though their underlying Bluetooth/A2DP device nodes were still present.

This makes the AVCTP service hang interesting, but it does not look like restarting that user-mode service alone resolves the underlying condition.

What does recover it

Cycling the Bluetooth radio itself OFF and ON is the smallest recovery action found so far.

No reboot is normally necessary.

After the radio cycle the Bluetooth profiles/endpoints are rebuilt and audio works again.

Occasionally one OFF/ON cycle only partially recovers the system — for example one device reconnects while another still does not — and a second radio cycle is required.

That behaviour is one reason I suspect a state/reinitialisation problem rather than a permanently broken device or static configuration error.

Things already tested

Fast Startup is disabled.

USB selective suspend is disabled on AC and DC.

PCIe ASPM is disabled.

The system is using the High Performance power configuration and WLAN maximum-performance settings.

DISM health check is clean.

SFC verification is clean.

HP hardware/wireless diagnostics pass.

The headphones themselves work with other devices.

The problem occurs with both AirPods and Marshall headphones.

Audiosrv restart does not recover it.

bthserv restart does not recover it.

Hard-restarting the stuck BthAvctpSvc does not recover it.

A Bluetooth radio OFF/ON cycle does.

An older but potentially relevant finding

Before switching to external adapters, the internal RTL8852AE Bluetooth controller had a more severe failure mode in which all Bluetooth devices stopped together, including mouse and keyboard.

I captured that failure with ETW/HCI tracing.

The controller emitted this vendor-specific HCI event:

FF373400010100FFFF2404000005000000E5A00580120000000E000500000025550780000000000000000000010000000024040000A1A00580

The event type is 0xFF (vendor specific) and its first subevent byte is 0x34.

Linux btusb source defines Realtek subevent 0x34 as:

RTK_SUB_EVENT_CODE_COREDUMP

After that event my captured trace stopped showing normal ACL Type-3 traffic while HCI commands/events continued.

I do not claim that this proves the current Bluetooth-audio problem has the same cause. In fact, the newer audio-specific failures have a different fingerprint and have now appeared with external adapters as well. I mention it because there may be more than one Realtek/Windows Bluetooth failure mode on this machine.

The Realtek handling in Linux btusb defines 0x34 as the Realtek coredump subevent.

Important limitation of my adapter comparison

The TP-Link UB500 reproduced the audio failure after I hot-swapped it for the previous USB adapter in the same Windows session.

So I am not yet claiming this is a perfectly independent two-adapter experiment. The next test is a fresh Windows boot with only the UB500 present.

However, the fact that the failure survives a switch from VID_0BDA&PID_A760 / RtkBtFilterD to VID_2357&PID_0604 / RtkBtFilter is enough that I no longer think a physically defective first USB dongle is a satisfactory explanation.

What I am trying to determine

The remaining candidates I see are roughly:

Windows Bluetooth Classic Audio / BthA2dp / AVDTP state

a deeper BTHPORT/BTHUSB state problem

a Realtek Bluetooth filter/firmware interaction shared by these devices

some machine-specific Windows driver-store/state interaction

A generic Realtek HD Audio problem looks less convincing because the internal speakers continue to work and restarting Audiosrv has no effect.

I also have a roughly 65 MB Windows WPR Bluetooth trace containing failure → Bluetooth radio reset → successful recovery, including the Microsoft Bluetooth Audio/A2DP/BTHPORT providers, if somebody familiar with Windows Bluetooth ETW wants to inspect it.

Similar reports

I am linking these because several details overlap strongly, although I am not claiming they are proven to have the same root cause.

1. “Issues with Bluetooth audio volume and disconnecting in Windows 11” — r/WindowsHelp

This is the closest case I have found. Build 26200, several headphones, several Bluetooth adapters, popping/cutoff immediately before audio failure, Windows continuing to behave as if the device is working.

Reddit — Issues with Bluetooth audio volume and disconnecting in Windows 11

2. “Bluetooth issues on Windows 11” — r/techsupport, September 2026

Audio works for a random period and then dies. Windows temporarily still sees the device as connected, subsequent reconnects become unreliable and eventually produce “Couldn’t connect.” Another user in the thread reports that volume control also stops working after the failure.

Reddit — Bluetooth issues on Windows 11

3. “Bluetooth earbuds and headphones disconnecting from Windows 11” — r/bluetooth

Especially interesting because this is another HP OMEN 16, also on Windows Build 26200. Two different audio devices work normally and later lose sound; they initially remain visible as outputs and then disappear. That user reports resolving it by changing the Realtek Bluetooth driver, although the adapter was an RTL8852BE rather than my RTL8852AE, so the driver result is not directly transferable.

Reddit — Bluetooth earbuds and headphones disconnecting from Windows 11

4. Microsoft Q&A — “[Bug] Win11 25H2 - Audio device missing after disconnecting Bluetooth”

Windows 11 25H2, Build 26200.7623. The author describes audio endpoints disappearing after Bluetooth activity and finds that changing Audio Enhancements/format can force reinitialisation. It is not identical to my case, but the endpoint-state behaviour is relevant.

Microsoft Q&A — Audio device missing after disconnecting Bluetooth-win11-25h2-audio-device-missing-after-discon?utm_source=chatgpt.com)

5. Microsoft Q&A — “bluetooth audio that doesn't work”, August 2026

Any Bluetooth audio device connects, Windows shows activity, yet no audio is produced.

Microsoft Q&A — bluetooth audio that doesn't work

6. Microsoft Q&A — “How to fix no bluetooth audio output”, July 2026

Another explicit Windows 11 25H2 report of connected Bluetooth earbuds with no Bluetooth audio output.

Microsoft Q&A — How to fix no bluetooth audio output

7. “Windows 11 Bluetooth Audio Broken: Connected but no sound to ANY device” — r/techsupport

This one is less exact because the failure is persistent rather than intermittent, but it has the same useful distinction: ordinary Bluetooth devices work while Bluetooth audio does not, and the author reports that driver reinstalls and even a Windows reset did not resolve it.

Reddit — Windows 11 Bluetooth Audio Broken: Connected but no sound to ANY device

Question

Has anyone on Windows 11 25H2 / Build 26200 seen this specific state?

Bluetooth/A2DP device nodes still present or OK, but the render endpoint becomes silent or CM_PROB_PHANTOM; Audiosrv and bthserv restarts do not recover it; BthAvctpSvc may hang in STOP_PENDING; only cycling the actual Bluetooth radio reliably rebuilds the audio path.

I am particularly interested in people who can reproduce it with more than one headset or Bluetooth adapter, or who understand the Microsoft BthA2dp / AVDTP / BTHPORT ETW traces.

I am happy to provide the ETL capture and exact event timestamps.

My aim here is not to guess at a registry key. It is to establish whether several of us are observing the same failure class and give Microsoft or a driver vendor enough reproducible evidence to investigate it.

— Mark


r/WindowsHelp 14h ago

Windows 11 Tentative de passer mon trackpad en mode relatif

Upvotes

Hi everyone! I'm looking for a solution to toggle my trackpad into absolute mode (like a graphics tablet) on demand, and easily switch back to regular relative mode on Windows 11.
Here is my setup details: - Laptop: Lenovo V14 G4 AMN (IdeaPad)
- OS: Windows 11 Professional with 26h2 release prewiev
- Device Info: In Device Manager, the trackpad shows up as a standard "HID Mouse" over "I2C HID Device" (it doesn't expose raw precision input to tools like AbsoluteTouchEx or OpenTabletDriver).
I want to be able to turn absolute mode ON/OFF with a hotkey or a simple tray app, without permanently altering system drivers. Has anyone managed to get this working with an I2C HID touchpad? Any lightweight script (AutoHotkey or similar) or tool recommendations? (Note: If this isn't the best place to ask this, please feel free to point me toward the right subreddit! Thanks!)


r/WindowsHelp 15h ago

Windows 11 Unable to access windows account from my phone via remote access

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I recently downloaded the windows app on my iPhone (SE 3rd gen IOS 26.6) to be able to access my PC remotely, but I just couldn’t figure out the credentials for my personal account I tried everything so I had to create an « rdp » local account, and that worked initially, I was able to access that account, but I really wanted to use my personal account so I tweaked some settings in the Remote Desktop services on my pc and now whenever I try to access the rdp account, it brings me to a black screen that says « unauthorized »

PC: Windows 11 no license 25H2 (motherboard has a license for windows 10 pro)


r/WindowsHelp 1d ago

Windows 10 Mcafee Popup will not go away what the hell man

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Upvotes

Been attempting to get rid of this for years, actually at my wit’s end with it. HOW DO I STOP THIS POPUP?! I have tried so much to remove it, through the options on the installed McAfee programs, uninstalling the McAfee programs etc. The worst thing is that if I accidentally click done without unchecking the box it defaults my browser search engine to Yahoo - like why what is the point?! Convinced all McAfee does is cause my laptop (HP Pavilion x360) to deliberately glitch. About to throw the whole thing at a wall.


r/WindowsHelp 21h ago

Windows 10 Windows Virus and Threat Service just isnt starting anymore ?!

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I genuinely never turned it off as far as i remember even then i should be able to turn it on again ?
Am i cooked or something ?
Everything else works somehow
I dont download sketchy files that much

I have a AMD Ryzen 5 3500U
Amd Vega 8 iGPU
8 gigs of ram
256 gig ssd
Windows 10 22H2 19045.6466


r/WindowsHelp 19h ago

Windows 11 Loading icon flashing on cursor

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Hi everyone,
I recently purchased a surface pro 11th edition and bought a separate keyboard and slim pen to connect to it.
Everything works well but I’ve had an issue with a loading icon that will flash on the cursor, disappear for a few seconds and then return. Also when this happens the search disappears and nothing shows up inside of it which is also quite annoying as I use that a lot.
I’ve done multiple wipes of the laptop and reinstalled windows. After doing that everything works well and there’s no problems. But after a while it will suddenly start happening again. I haven’t downloaded the same apps so it can’t be one of those, I’ve looked at task manager and disabled things like antimalware which could be causing it, I’ve disabled browser extensions. But nothing seems to fix it.
Has anyone else had an issue like this? The photos are below to help give an idea what’s happening. The second task manager photo shows what happens when the icon flashes.

Snapdragon(R) X 12-core X1E80100 @ 3.40 GHz
16GB RAM
Qualcomm(R) Adreno(TM) X1-85 GPU
OS build - 26200.9168


r/WindowsHelp 1d ago

Windows 10 Windows 10 suddenly looks like my PC from 2023, but my recent files are still there

Upvotes

Hey, I have a really weird Windows 10 problem.

My PC recently stopped booting normally, so I used a Windows 10 USB stick to get it running again.

Since then, my desktop, many programs, shortcuts and settings suddenly look like they did around **2023**.

But the weird thing is: my recent files are still there.

I have 3 drives:

* C: 500 GB – Windows
* D: 1 TB
* E: 2 TB – Games/Programs

On D: and E: I can still find photos, downloads and files from the last few weeks/months. So my drives definitely weren't completely reset.

However, many programs don't start anymore. For example I get errors like:

`D:\maintenancetool.exe could not be found`

Disk Management says all 3 drives are healthy and Windows is currently booting from C:.

I also checked:

* `C:\Windows` exists
* `C:\Users` exists
* no `Windows.old`
* no Windows/User folders on D: or E:

So somehow my actual files are still current, but Windows itself seems to be using an old desktop/program setup from 2023.

I really don't want to reinstall or format anything before I know what happened.

Has anyone ever seen this before?

Could Windows be using an old profile, old registry/settings, or could the drive letters have changed?

Any ideas what I should check next?


r/WindowsHelp 21h ago

Windows 11 Cannot download Minecraft Bedrock - Error code 0x80073CF9 / WindowsAppRuntime 1.8 failing

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Upvotes

Hi everyone,

I am trying to download Minecraft Bedrock Edition on my PC, but the installation is stuck. It won't download because a dependency called WindowsAppRuntime 1.8 keeps failing to install.

The Microsoft Store shows a "Something went wrong" message with the error code 0x80073CF9.

I have already tried many troubleshooting steps, but none of them worked:

  • Reinstalling the Windows SDK
  • Running wsreset.exe to clear the store cache
  • Restarting my PC multiple times
  • Trying to install/update it via winget commands
  • Doing a full system Factory Reset

Even after resetting my entire PC, the error is still there and I cannot download Minecraft.

My OS Version: Windows 11 Pro

Does anyone know how to fix this specific 0x80073CF9 error for the WindowsAppRuntime? Any help would be appreciated. Thank you!


r/WindowsHelp 21h ago

Windows 11 SSDs gone after Windows 11 upgrade

Upvotes

I just recently upgraded my PC from windows 10 to windows 11 last night. And after the update finished, all of my SSDs are gone. I have 1 1TB Samsung SSD and 1 4TB Cruical BX500 SSD. The SSDs don’t appear in Bios or Disk Management. I know they still work because I unplugged one of the SSDs and hooked it up to a windows 10 PC and it worked just fine. But all of my SSDs aren’t being detected on my windows 11 PC.

This also isn’t the first time this has happened. I upgraded my PC to windows 11 last year and all of my SSDs were gone, and once I downgraded back to windows 10 they all came back. Now I’m looking to try windows 11 again and when I upgraded the SSDs are gone again. Anyone have any idea of how to fix this?


r/WindowsHelp 21h ago

Windows 11 Windows lock screen dimming issue

Upvotes

Okay so basically the lock screen image, i have a custom one, when i go to the log in menu of the lock screen it dims the image a bit and i find that annoying as hell im on a new windows install buil d 25h2. i've tried regedit i've tried so much this is annoying as hell anyone know how to remove it, i vaguely remember getting rid of it

Edition Windows 11 Pro

Version 25H2

Installed on ‎09/‎05/‎2026

OS build 26200.9278

Experience Windows Feature Experience Pack 1000.26100.360.0

Device name PC-ONE

Processor 12th Gen Intel(R) Core(TM) i5-12600KF (3.70 GHz)

Installed RAM 32.0 GB (31.8 GB usable)

Graphics card NVIDIA GeForce RTX 3060 (12 GB)

Storage 507 GB of 1.14 TB used

Device ID 81748F96-62D0-4AFF-8D2C-F1AB67540A2B

Product ID 00330-80000-00000-AA512

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display


r/WindowsHelp 21h ago

Windows 11 Is it possible to just reset the C drive of a laptop?

Upvotes

So I recently faced this issue where I was told I couldn't use my PIN to login anymore and had to reset the PIN. Unfortunately, I forgot the password to my microsoft account and password recovery isn't working out. (If you require more information, you can refer to my previous post).

So I'm basically locked out of my C drive but I did have another user I could use but it doesn't have administrator privileges. I would like to know if I could just reset the C Drive and login with a new microsoft account to minimise data loss to just the C Drive and not the couple of other storage drives/partitioned drives

ASUS TUF F15, I7 12th gen

Windows 11, RTX 4070


r/WindowsHelp 1d ago

Windows 11 2026-08 Preview Update (KB5120998) (26200.9278) long boot time

Upvotes

Hi,

After this recent update it now takes at least a minute more to boot Windows. At ASUS motherboard logo I can see white circle spinning for a long time and then eventually Windows loads. Anyne else experiencing this issue? I tried to uninstall this update but ti is not possible.

I have Windows 11 Pro edition.
AMD Ryzen 9950X3D
32GB of ram
ASUS B850-E Gaming motherboard


r/WindowsHelp 22h ago

Windows 10 How to get a new Network Driver?

Upvotes

Hi!

I'm not going to lie, I'm pretty stressed atm, so I will keep it short, or at least as short as I can.

I moved two days ago, and never had issues with Wifi on my PC, despite it not being a particularly new model. I am ashamed to say in my panic i asked chat GPT,who was entirely unhelpful. I tried to connect to my appartment's Wifi, but after inputting the password, my Pc froze and then Bluescreened, before shutting down.

The error code was: DPC_WATCHDOG_VIOLATION

Now, the specs of my pc so far:

Source Info
Settings-About Device nameDESKTOP-ISM2QVN ProcessorIntel(R) Core(TM) i7-6700 CPU @ 3.40GHz 3.41 GHz Installed RAM8.00 GB Storage1.82 TB HDD TOSHIBA DT01ACA200, 466 GB SSD INTENSO SSD, 238 GB SSD INTEL SSDPEKKW256G7 Graphics cardNVIDIA GeForce GTX 1070 (8 GB) Device IDABFBB40C-7344-4DA9-BA80-30F63E8A1C2C Product ID00326-10000-00000-AA995 System type64-bit operating system, x64-based processor Pen and touchNo pen or touch input is available for this display.
Computer Manufacturer: Hyrican Model: H170A PC Mate Operating system: Windows 10 Windows version: 22H2 Architecture: 64-bit / x64
Wi-Fi adapter Device: Realtek 8812AE Wireless LAN 802.11ac PCI-E NIC Manufacturer / driver provider: Realtek Semiconductor Corp. Current driver version: 2024.0.4.208 Current driver date: 26.05.2019 Driver signature: Microsoft Windows Hardware Compatibility Publisher Current INF: oem4.inf
Exact hardware identification Hardware ID: PCI\VEN_10EC&DEV_8812&SUBSYS_081210EC&REV_01 Matching device ID: PCI\VEN_10EC&DEV_8812&SUBSYS_081210EC Device Instance Path: PCI\VEN_10EC&DEV_8812&SUBSYS_081210EC&REV_01\4829C0801B&0&00E6 Other Hardware ID entries you provided: PCI\VEN_10EC&DEV_8812&SUBSYS_081210EC&REV_01 PCI\VEN_10EC&DEV_8812&SUBSYS_081210EC PCI\VEN_10EC&DEV_8812&CC_028000 PCI\VEN_10EC&DEV_8812&CC_0280Hardware ID:PCI\VEN_10EC&DEV_8812&SUBSYS_081210EC&REV_01Matching device ID:PCI\VEN_10EC&DEV_8812&SUBSYS_081210ECDevice Instance Path:PCI\VEN_10EC&DEV_8812&SUBSYS_081210EC&REV_01\4829C0801B&0&00E6Other Hardware ID entries you provided:PCI\VEN_10EC&DEV_8812&SUBSYS_081210EC&REV_01PCI\VEN_10EC&DEV_8812&SUBSYS_081210ECPCI\VEN_10EC&DEV_8812&CC_028000PCI\VEN_10EC&DEV_8812&CC_0280

So fa I have tried,, to no avail, to turn the driver off and back on, but would be deeply thankful for any help.


r/WindowsHelp 22h ago

Windows 11 Problem installing Windows 11 – PC boots straight into Bios

Upvotes

Hi, I built a new PC, and I'm having a problem installing Windows 11.

I installed Windows 11 from a USB onto the WD_BLACK SN7100 1TB. The installation started normally, but after the PC restarted, it went straight into the BIOS instead of continuing to Windows.

The SSD is detected in the BIOS in M2_1, but Windows Boot Manager doesn't appear in the Boot options.

Things I've already tried:

Made sure the BIOS is set to UEFI, not CSM.

Secure Boot is enabled and set to Standard.

Performed a clean Windows installation.

Deleted the SSD partitions and installed Windows again on the unallocated space.

Used CMD to check the EFI partition, and it exists (200MB FAT32).

Ran bcdboot C:\Windows /s S: /f UEFI and got “Boot files successfully created.”

Checked that bootmgfw.efi exists in the EFI partition.

bcdedit /enum firmware does show Windows Boot Manager with the correct path.

Despite all this, it still boots straight into the BIOS, and Windows Boot Manager doesn't appear in the F11 Boot Menu or Boot Options.

I also updated the BIOS to the latest version, but the problem is still happening.

Does anyone know what could be causing this or what else I can check?

It feels like I already tried everything

Specs: https://es.pcpartpicker.com/list/qGYvbp