Hi all!
30M, right now I'm in restaurant management. I love the food industry and it's done a lot for my career, but I'm burned out on the day to day of my current role. Training and development are big parts of my current job (particularly focused on training restaurant managers), and seeing someone I've trained be successful is the one thing that still makes me happy in my role. This is a mix of hands on training for new hires as well as coaching for underperformers. I do really enjoy that aspect of my job, but I just really want to move to the next step in my career and ditch the 12 hour days on my feet and all the day to day that goes with running a restaurant.
Unfortunately, per off the record conversations with the company VP, we have fully moved away from internal promotion, so pursuing this with my current employer isn't an option. The entire corporate headquarters has flipped with the exception of 4-5 people, and the vast majority of people who've left were replaced by external hires.
I've landed a couple interviews in corporate training roles with restaurant brands, either field work or support center based, but I just don't feel confident about my answers to some of their questions. In my current role I'm not really able to get much experience in course design or eLearning, and I feel like that's where I'm stumbling in interviews -- both because I just don't feel confident, and because other candidates out there are outpacing me in terms of experience, especially since most of my training work right now is one on one.
So my question is, should I pursue some kind of certification or coursework in the area? I've seen mixed opinions on whether certifications are worth it, and I don't want to waste my time or money on something that won't help. I finished high school but I never finished my associates because I moved into management in my early 20s, so I don't know if that's holding me back. On the other hand, do I just need to keep trying and wait for the right opportunity?
If there are any certifications or courses you think would be worth it, please let me know!
Thanks much for any insight!