I’m using QuickBooks Enterprise Desktop and was told that QuickBooks does not allow the freight charge to appear in the invoice footer by default. Instead, freight has to be entered as a line item on the invoice.

Has anyone found a way to have Freight appear separately at the bottom of the invoice, near the subtotal/tax/total section?

This seems like a fairly basic invoicing requirement, especially for businesses that regularly charge freight, so I’m surprised Enterprise does not appear to support it natively.

I'm pretty steamed about all the new email that QBO is sending to me and our clients. In this case, specifically, I'n now receiving emails telling me that "You have # bills due by Monday." I can't identify a way to turn these emails off. These seem to be unsolicited promotional emails to get me to pay our bills using "instant payment speed." There is no unsubscribe link, no Bill Pay preference in our Settings, no workflow generating it. Anyone have any insight on how to turn these off?

I have a business company file for my general partnership and another company file for a cottage I rent out as a sole proprietor (with various backups of each). Since upgrading, I always close the popup to sign in to my Intuit account. I want to start a new company file (for a single rental property I just bought with a new 2-person LLC), but it's requiring me to log in.

Is it true that if I log in and associate my Intuit account with this new company, I'll no longer be able to use QB Desktop Pro Plus 2024 with my other 2 companies? And in that case, what are some free options for simple accounting for a single rental property, cash-basis, that doesn't require any invoicing? It's just 2 tenants who pay their rent on time via apartments.com rental portal, a monthly trash bill, and occasional repair costs. No mortgage, it was a cash purchase. I'd like something that can produce a profit-loss statement ideally though.

RESOLVED. SEE EDITS BELOW. Thanks to all!

I'm no accountant, I only know what the previous bookkeeper taught me 4 years ago. We just moved from Desktop to Online. I'm fumbling my way through learning QBO and now have this reconciliation situation. I just don't know how to figure out the issue.

Payment amounts match the statement, credit amounts match the statement. The current balance shown in the bank register screen appears OK. But in the reconciliation screen it has a large positive amount labeled "Difference". How do I fix this "Difference" number?

We paid a service to migrate our QBD file to QBO and they said it was fine.

ETA: I'm too anxious to try to investigate this properly before our admin board meets next week as I know I'm in over my head. I have the data I need to prepare the report for August, and after that's done I will dive back in, probably starting over with the July reconciliation then moving on to August.

This could be my own shortcoming, but TBH I have struggled so badly with moving to Online from Desktop. It's just so much harder for me.

I'm very appreciative of those who offered suggestions on how to get this fixed. I really am grateful to each of you.

EDIT 2: I don't know what happened (a not-unusual issue with me) but what I did was undo the July reconciliation, then redo the July reconciliation, then reconcile August, and magically it's fixed. A sincere thanks again to all of you who offered ideas.

I’m an office administrator with no formal Quickbooks training.

I was tasked with putting receipts of items we purchased from our distributor from the beginning of the year to now.

Would this be an “Expense” or a “Bill” and do I need to create “Accounts” for these?

We have 1 card/bank account used for all purchasing. Money goes in, money goes out. Same card.

Quickbooks did a call with me but it wasn’t very helpful. We are only allowed 1 call per year per our tier.

Anyone have actual sound advice on how to tackle this? I’ve come across many conflicting methods.

The audit log is easy to appreciate when you need to figure out who changed something. Being able to see the user, date and what was changed can make tracking down unexpected edits much simpler, especially on files where multiple people are working on them.

Not exciting but definitely one of those features that can save time when something in the books suddenly looks different.

I am Scott Taylor, not Intuit. $79/mo overdue-invoice reminders for US trades on QBO. First month I help you send them.

https://buy.stripe.com/eVq4gycgKcDn3vu2oU1ck05

Mods: happy to delete if this is the wrong place.

Lag is only in QuickBooks Online. Other websites are okay. All I need to do is post transactions into the register and every click takes forever to process.

QuickBooks, is this a first of the month issue or is the software getting bloated?

If anyone have done this prev.,
Please comment I will DM or DM me please

I need a basic intro about this

P.S: tried checking youtube, cant find any

I moved from a different accounting system to QBO in August. I imported all GL activity for the current year (2026) from the old system. When I set up my bank feed, I had it start with August 1 and I gave it the starting balance that matched what the bank balance was at the end of July. I marked all cash activity that cleared in the old system as cleared in QBO. When I reconciled the bank statement, the beginning balance was off by the amount of the opening bank balance. So I went into the bank account register and uncleared the “opening balance equity” transaction that the system created when I provided the opening bank balance. So that let me reconcile my account, but that opening balance equity transaction is sitting there as “uncleared” in my bank rec…and I imagine it will be there essentially forever. I am trying to think through how I “clear” that without messing up future bank recs? Do I just create what essentially would be a “reversing” entry as I probably don’t want that entry in my equity account anyway?

Unbelieveable. I used Quickbooks for 14 years when it was a non-subscription service, but a software that I could buy and download to my computer. I just started a similar business, used QB to send invoice to my ONE client, got paid immediately, but not with their "connect to my bank account feature" and did not enter the payment IMMEDIATELY because I only have the one client and I know she has paid me. So later I find out that QB by DEFAULT is now sending my client Payment reminders and Late notices without my knowledge or consent! Furious with them, because who is actually in control of my business?? Quickbooksonline reddit group moderator immediately cancelled my post. WTF??? Just change the default setting...Payment reminders should definitely be a choice. Emails were sent to my client reprimanding her for being late when she wasn't late, and I was completely unaware of this.

One of my customers that has anothet vendor that uses quickbooks told me when they click any email from one of their invoices, it shows all other open invoices that they can pay multiple at once. Our emails are not showing multiple just the one.

Quickbooks says this multi invoice payment feature rolled out in May. Does anybody know about this and why ours may be not offering the multiple invoices payments?

I keep on seeing that people recommend doing the QBO free training for your resume. I can't seem to find where to go to get this free training. Every time I try to create an account it shows plans that cost money. Any help would be much appreciated

Hi. We will be migrating to QB Online soon, but we first need to clean our customer list so we can have a smooth sync with Service Titan. All customer's name have a customer ID ( IDK WHY QB Desktop put a number by the end of every customer)

Need help. I just exported the customer list to excel and removed the customer's ID, but I can't seem to import a bulk customer in QB Desktop.

HELP PLS

The developers really know what they're doing to add value. Seeing a base currency next to *every* vendor and Chart of Account wasn't on my wish-list, but now that it is there, I'm not sure how I'd live without it. Even though my entire client base is in one country using the same currency, you never know when I might have a brain fart one morning and try to do things in pesos or euros.

TL;DR: Accountant's October 2025 Trial Balance excel export is missing March–December 2024 transactions from only 10 accounts, including ~R845k in Sales. The transactions are still in QBO, reconciled, and show no relevant audit-log changes. Everything else in the TB matches. QBO Support says filters may have caused it, but how could a filter selectively exclude one period from only 10 accounts?

Has this happened to anyone else?

Our accountant contacted us about some Trial Balance Report for 2025 balance changes;
When I looked at his excel export there were discrepancies in balances with current QBO Trial Balance totals on specific accounts only.

When I reconciled the accounts I found that the Tax Practitioners Trial Balance Report was missing substantial income on Sales and expense accounts: Products and merchant fees for a specific time period 31.03.2024 to 31.12.2024.

The accounts all balanced and were reconciled and I have checked the audit report and there are no changes made except my import and the system logs.

The Accountants excel export of the Trial Balance clearly shows only 2 months of transactions, but only on 10 accounts in the Trial Balance - everything else balances.

At this point I don't know if QBO is capable of glitching out like that. Support says that it must have been filters that were adjusted and updated - but how on only 10 of full chart of accounts?

The accountant says he does not use filters as a response.

There's surprisingly little OSS for talking to QuickBooks Desktop's Web Connector from Python, so I built and open-sourced qbwc-kit:

• SOAP callback server for the QBWC
• qbXML building and parsing
• test doubles that let you develop without Windows or a company file

MIT, and now on PyPI:

pip install qbwc-kit

Repo: https://github.com/meister5/qbwc-kit

Useful for anyone maintaining integrations with QuickBooks Desktop.

QBO is such a joke.

How is the most efficient way to delete line after line when creating partial bills from PO's. Let's say I have a PO with 20 lines on it. And I have a bill for just line one. I now have to remove 19 lines manually. That's insane.

Approved for the new QuickBooks business card - $34,500 limit. Card came in last week. Anyone else got approved yet? Wondering how well the QB sync works in practice before I move my spend over.

I am speaking with a potential new client about working with him. Business uses QB DT to cut checks. Does not do bank imports. Does not record cash receipts.

If he ends the subscription, can he still write checks and have access to historical data or does he lose access to everything?