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Main Character (abbreviated as MC):Deliberate attention-seeking behavior, entitlement, or individuals thinking they are more privileged.
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Yeah, I'm a high school teacher and I have students go off like that. Once they wind themselves up it takes forever for them to wind back down. It's awful.
"We had a customer come in with her order, check it and leave. She then comes back 20 minutes later complaining that it’s soggy, which of course it would be after that long. We offer her money back and she gets offended that we didn’t immediately jump to remake her order. We then go to remake her order and she proceeds to insult us the whole time while we’re waiting for her food to come out. The cashier then snaps back after several minutes of this woman’s tirade, prompting this exchange."
The workers really did everything to oblige her but still she was an asshole about it. If they remade my order i would be so thankful. But i wouldnt do that in the first place. Waiting that long the food do become soggy and it is what it is.
When I worked this job, I’d just stare at the person until they either shut up or walked out. I’d keep saying “when you’re ready to interact like an adult, we can get you straightened out.” It worked about 75% of the time.
10 years for me on reddit. I dont comment much and when i do im usually late to the party. This is the first time ive got an award. It made my day . Tyvm :)
Manager needs to grow a spine. You have every right and encouragement to tell me about problems with my restaurant's food, staff, or building. You do not get to berate my employees and spout vulgar bile in the dining room in front of other behaved customers.
Tell them to leave, and when they refuse (because of course they will), call the cops. They'll tell Karen what they've told countless Karens before: a business has no obligation to serve you, or make your food the way you want, or even give your money back if you demand it. You can try to pursue all of that through claims court, but today you have to leave the property right now.
And then just let the trash take itself out. She'll throw a tantrum and refuse to leave, so the cops arrive and she makes it worse for herself, and eventually she's being carted away with a new set of shiny bracelets.
I was a manager of a Mexican restaurant about 11 years ago. Had someone order the "spicy chicken quesadilla" (we toasted it both sides btw), a woman tried to get the meal taken off the bill because it was too spicy. She had an about 2cm² peice of the quesadilla left on her plate that had a half ring (minus a small bite) of jalapeño in it. There was jalapeño diced up and mixed all through the chicken, veg and cheese mix in the quesadilla, but apparently this one bit that wasn't diced up was far too hot so she yelled at the waiter and kicked up a fuss until he called me over.
I refused to take it off the bill because:
1) "Spicy" is in the name.
2) Jalapeños aren't crazy hot and she'd eaten loads of them in the quesadilla already.
3) The quesadilla was pretty much eaten.
4) You don't treat my staff like shit. This is most important point to me.
Manager was seemingly the older lady who took over the register. “The mom” if I’m understanding the lore right. She absolutely should not have given the money back. She needed to take over the discussion so her employee doesn’t speak and the rage is focused on her to protect the employee. I’d tell the employee to leave normally, but she was filming so I can see why she stayed. But then I’d defend the employee. You CANNOT allow the public to treat your staff this way. She should have refused the refund and call the cops.
I worked at Home Depot from 2002-2007, and I saw so many times a person come in wanting to return an item that was basically used, no receipt, no credit card info, but demanding a cash refund. The returns cashier would explain the store policy, even offering store credit, but would just get verbal abuse back in return. Finally, a manager would come over and circumvent all the cashier's training and the actual store policy and just give the asshole their money, while the asshole glared at the cashier for just doing her job correctly. Most times the returned item was just chucked into the compactor. The worst example of it I ever saw was a 28K BTU A/C window unit that probably sold for more than $500, and was clearly at least 5 years old, with rust on the top.
It's a fun fantasy, but was settled long before the cops would have showed up and not have been able to do anything but make her leave... most of the time people like this quiet right down before getting tased.
Yeah, but its bad business strategy, it's easier to just not waste and time resources on these fucks, just get them out and move on so you can do your job and save some energy.
Her walking up with her arm up is a threat and is assault. Even if she wasn’t going hit the person recording, she still made that advance. Cops should have been called right then
Trespass garbage humans immediately so they can never come back. If everyone did this they would run out of restaurant options. I genuinely hate motherfuckers that act like this.
In 2026 CE, why do people still think their permission has anything to do with them being recorded in public?
News flash: while in public, you shouldn’t have any expectation of privacy regarding your image/likeness/voice being recorded and posted. SCOTUS will back me up on this.
“I paid my bill. Like I said, you can’t protect her. Cause she’s ignorant. No, I want my money back on my card. I don’t want my money back in cash. Put my money back on my card.” That part?
She probably ate all of the food and is still demanding her money back. It's an old scumbag trick. If she hadn't eaten all of the food she would be showing it to them.
Very very popular tourist spot near me with hundreds of ppl daily, they got a sign plastered on their counter in both English and other common languages that says:
" if more than a quarter of your food is missing you get no refund and no remake"
They get a... LOT... of entitled tourists trying to treat it like its an American establishment lol
The place has good food too its crazy that they even get this issue that commonly that they need a sign
About 20 years ago I was working at an IHOP, and we had a young lady up front, who was the hostess. She came and got me. And I had to go up front to find out what the problem was. This lady put her name down on the wait list was told it would be about 20 minutes. She came back 3 hours later. Wanting to be sat right now because it's her turn and I said, like, ma'am, you're like 3 hours late, I have this lobby full of people that have been sitting here patiently waiting to be sat. So if you want to be sat, you need to put your name back on the list again. Would you like to put your name on the list? And then she proceeded to go off and call me a racist.lol
Can businesses just kick out unruly and abusive customers without giving them money back? I feel like people should be entitled to refunds when appropriate, but abusing the staff should be a deal-breaker right? Like gtfo or you're gonna get trespassed and forfeit whatever refund would've come to you. I'm no restaurant owner but I'd love to have that as a policy.
Yes, they can. If the customer wants a refund they can pursue the matter in civil court. Which is what I would've done if I were the employee: get out, and no refund. If she won't leave, call the cops.
God, her voice is like nails on chalkboard. I used to work in restaurants and people like this are all too common. Entitlement and a lack of social awareness.
What the fuck is wrong with the manager of that restaurant? That lady wouldn’t have seen a dime back from me. The cops would have been called before the video started.
I had a boss call someone a twat after they berated me and then him. I worked in insurance and this guy was known to be one of the nicest guys in the business and I had rarely heard him say cuss words and I hadn’t heard the word twat in years 😂 to this day, still the best boss I’ve ever had. Good dude.
I saw a woman walking around electronics at a Walmart. She went into a rage throwing a dramatic tantrum like this but worse. She was screaming at the employees about being racist and launched into a highly dramatic display that was obviously planned in advance. She demanded to see the general manager. Fortunately when the GM showed up he was a black gentleman who knew exactly what was going on. Police arrived. She was eventually arrested. I didn't check You Tube but I'm sure it's there somewhere.
Man, if I was there listening to her dumb ads go on and on... I woulda just walked right up to her and started screaming in her ear.... like how's it feel? Your voice is so damn shrill bitch. Good lord. Im angry just having watched this.
Rhe minute they even pretend to wing, call the cops. A threat is as good as a promise, and they promised violence. You swing, you trespassed. End of conversation.
Lawyer, here. What I found funny is how this woman commits an assault (by making the cammer flinch at the fake incoming punch) and in the same moment screams that the cammer doesn't have permission to record her.
The irony is that the cammer does not need permission to record while the subject of the video would need permission to hit the cammer in order for her actions to not be illegal. Permission is a defense against crimes like assaults or battery, etc. E.g., some people get off on getting beaten up by dominatrixes. If they tried to press charges or sue the dominatrix, the dominatrix would use permission as the defense. That trail it would come down to whether or not there was sufficient evidence of permission.
TL;DR - this person is wrong in ways she hasn't even imagined yet.
This lady needs to see a therapist or just stay away from other humans. Her behavior is straight trash and has zero shame for it. What the actual fuck is wrong with people?
I love how they give her her money back but she still stands there shooting her stupid mouth off and they basically have to push her out the door. “It wasn’t about the money” yeah it was about an excuse to yell at people with her idiocy.
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Main Character (abbreviated as MC): Deliberate attention-seeking behavior, entitlement, or individuals thinking they are more privileged.
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