Is this even real life

[u/Mo_Tingzz]

useless ahh department

[u/Mo_Tingzz]

4:51:54 they just picked up

[u/michaelterron5 → u/Mo_Tingzz]

holy shit lol

[u/noisycat → u/[deleted]]

I was on hold 3.5 hrs yesterday and 2.5 hrs today 😭

[u/Real_Dust_1009 → u/noisycat]

I email the executives at fiu and leave them voicemails until they do their job. Their email addresses and phone numbers are public record.

[u/gryffindorwannabe]

Just show up irl lol

[u/noisycat → u/gryffindorwannabe]

Seriously at this point I could take the train there in that time

[u/VoTBaC → u/noisycat]

Train? How?

[u/noisycat → u/VoTBaC]

I live in a different part of Florida lol. I’m an online student.

[u/Full_Ad_6371]

I genuinely hate this place

[u/WheesoVok]

i called them yesterday and got a response in like 5 mins, wtf

[u/Key-Elderberry9499]

It's not the school. Every college is going through this. You can blame the Big Beautiful Bill. Vote blue to get the red out.

[u/CommunistsAreCancer → u/Key-Elderberry9499]

What the fuck does a congressional bill have to do with a state university’s financial department’s customer service line putting him on hold for hours?

[u/markanthmore → u/CommunistsAreCancer]

Due to the amount of students now having to call due to the fallout of the bill? Are you dense?

Edit: Just saw your post history. You are dense.

[u/RuuRuuRu → u/CommunistsAreCancer]

The bill caused a bunch of funding issues for schools so disbursements were made late due to last minute adjustments to fasfa grants and such. It’s been a disaster everywhere.

[u/xRoshy → u/CommunistsAreCancer]

Why do you have to insult your own intelligence to try to prove a point lol ? The line is on hold for hours because of the volume of calls due to the delays and frustrations caused by the bill. What do you think could be causing it ?

[u/TheHolyManHimself → u/CommunistsAreCancer]

The big beautiful bill rewrote some important policies on fasfa eligibility and rollout, which is overwhelming universities and causing a gridlock in customer service calls because everyone is having issues with their aid

[u/lovelymorgana]

Ngl this is literally why I left FIU. They suck.

[u/StrengthNo7026 → u/lovelymorgana]

Where’d you go

[u/lovelymorgana → u/StrengthNo7026]

Do you mean after I left? Shit dude I just went back to CC because it was just so much easier to take care of finances and issues than FIU and I just don’t care anymore what is on my degree lol.

[u/VoTBaC → u/lovelymorgana]

CC?

[u/lovelymorgana → u/VoTBaC]

Community college lol

[u/Full_Ad_6371 → u/lovelymorgana]

I’m deadass leaving in spring

[u/Nichi1241]

Tbh that’s why whenever I have to speak to them, I always show up in person no later than 10:30-11am cuz after that, it’s a total shit show at the beginning of the semester. You’re lucky if you even get ahold of someone over the phone lmao.

[u/IndependenceHuman]

Just do the live chat

[u/Mo_Tingzz → u/IndependenceHuman]

let me try

[u/Mo_Tingzz → u/IndependenceHuman]

doesn’t work. chat icon doesn’t even bring anything up

[u/TerribleSyntax]

Funny how I graduated over a decade ago and these MFs still call me but when one of you guys has a question you have to wait forever

[u/iEnVyTH10]

Was on hold for 2 hours and nothing. I tried putting in a live chat but it openly said there were no agents. Like i’m just trying to figure out my financial aid status.

FAFSA website shows i’m processed and everything right code too. But FIU financial aid tab shows no information found.

I even got a message sent to my phone that payment is due today and if I don’t pay then I’ll be hit with a late fee and eventually cancellation.

As a transfer student this is just disappointing.

[u/Full_Ad_6371 → u/iEnVyTH10]

I am also a transfer student and I am beyond disappointed I had so expectations for fiu they really made it seem like it’s such a good school but honestly my experience has been nothing but hell

[u/Potential-Salary8385]

 does anybody know if having the Student Drop Protection hold on my account will affect my refund from being processed?

[u/Known_Lingonberry448]

guys i promise you, if you have a problem go in person!! nothing is worth the effort online unfortunately.

[u/Monkey-Money-Inc]

Use the new iPhone “hold” feature on the bottom left (only for ios 26 and up tho)

[u/VoTBaC → u/Monkey-Money-Inc]

What does that do?

[u/BrightRaven210 → u/VoTBaC]

Allows you to keep them on hold through Apple servers and disconnect the call. It will then call you back when they come back to the line.

[u/Dizzy_Thing_3758]

So should I go in person or call. Omg.

[u/Awkward-Interview-98]

I spoke with someone from financial aid and she was like we received your fafsa on August 28 so allow 7 to 10 business days for it to process. The problem there is the’ve had my financial aid application for months. I received an aggregate limit email on August 18th and I haven’t made any changes to my fafsa. Not sure what’s going on.

[u/Aggressive-Back-9608]

Send a email