r/Assistance • u/Nice_Tradition1333 • 17h ago
REQUEST I Have 23 Days To Get a New Job Before I go Homeless, Thank You Amazon!!
Hi guys! Let me explain the situation, for the last two years I've been abused everyday during phone calls and chats.
Because I used to work on a customer position at Amazon, to be more precise on the KDP (Kindle Direct Publishing) section.
In summary, anyone, and I mean ANYONE can go and try to publish a book via the website, sometimes I would meet normal/intelligent people, so if there was an issue with the cover image or manuscript then I would be able to explain it to them and we would be good to go.
But sadly, due to the raise of AI, my days have been filled with people that don't know how to read, use chatGPT and make horrible books, and when the books get rejected they lash out at me, sometimes people call just to lash out on me, and they are like "btw I know it's not your fault" only for them to keep screaming at me and calling me slurs.
And last month it was the last straw, they sent me a SECOND computer, not a replacement, a SECOND computer, so I can work on refund requests WHILE taking calls and chats.
And I just can't do it anymore, I sent my letter of resignation and I'll be out by the end of the month.
And that leads us to the title of the post. I have 23 days left to find a new job so I can help my family and I can pay the bills.
So far my strategy is this, I'm from Costa Rica, so I've been sending tons of applications to customer service positions on my country, I've already been rejected a lot but I can't just give up.
And also, I have a youtube channel, and I'm going to try to publish as many videos as I can to get as much visibility as possible and see if something comes up, I know this sounds unrealistic but I'm a little scared honestly, I'm happy that I'll finally get out of the hell zone of Amazon customer service.
But I don't know if I'll get a new job in time, I don't need a good job, I'm already used to getting abused everyday by customers, I just need to not work at Amazon.
So yeah, if by any chance you have a way to help me I would sincerely appreciate it, I'll try to keep you guys updated.
In terms of money if I were to reach $1000 then that would be enough to pay all pending bills, I know that's unrealistic so you can help me a lot just by sharing my situation, thank you.