Iām posting this because when I first hired Prime Book Publisher, I did not have the information I have now. If another author is searching this companyāor one of the other names belowāI want this information to be findable.
I was a paying Prime Book Publisher customer for approximately ten months. My signed contract specifically included a 100% money-back guarantee if I was dissatisfied with the results or experience.
Eventually I terminated the relationship and requested my money back. Ross Tyler later emailed me:
āTomorrow morning, billing will process your funds.ā
That refund was not processed.
I was subsequently told in writing that no refund would be issued at that time. In the same communication, I was asked to remove my reviews and provide a written retraction/apology, and possible defamation action was raised.
But there is another part of this experience that concerns me even more.
I had never agreed to AI-generated illustrations for my books. The U.S. Copyright Office independently contacted me regarding four applications and said that, based on its examination, artwork in the works may have been generated by an AI program.
I immediately raised this with Prime Book Publisher.
Ross Tyler then instructed me to respond using the Copyright Officeās Option C, which stated that none of the artwork was AI-generated, that the artwork had been drawn by a human author, and required the illustrator to be identified. Ross told me to identify him as the illustrator.
I actually stopped and asked him whether that was an honest answer or merely a way of trying to push the applications through.
He responded:
āItās an honest answer, not an attempt to push this through.ā
I was not comfortable making a representation to the Copyright Office that I could not independently verify, so I contacted the Copyright Office myself.
There was another thing I didn't understand when I started this process: my Prime Book Publisher documentation identifies different merchant names connected with my payments, including MetaSphere Technologies, Artistic Technologies and Meta Tech.
Then this week I contacted the Alliance of Independent Authors (ALLi) about what had happened.
Their response changed the picture considerably for me.
ALLi told me in writing that Prime Book Publisher was already known to them and identified the following aliases associated with the operation:
BN Publishers, Amazon Author Center, Kirklands Digital Publishing, KDP Digital Book Publishers, Avail Book Publishing, Prologue Book Publishing, The Authors Central, Panda Book Publishing, NY Book Services, and Amazing Publishing.
I want to be very clear about that statement: I did not personally determine that these businesses are aliases, and I did not purchase separately from all of them. ALLi supplied that list to me in writing in response to my report about Prime Book Publisher.
ALLi has now requested my contract, communications, payment receipts, information about what the payments were for, and an accounting of what I actually received so that the material can be passed to its Watchdog for a full review.
I have preserved the original documentation.
Iām not posting this to tell anyone what conclusion they have to reach. Iām posting it because I wish I had been able to find this information when I was researching Prime Book Publisher before handing over my money.
If you are considering Prime Book Publisher or any of the names ALLi identified above, research the company beyond its own website and testimonials before paying. Look at the people, addresses, merchant/payment names and other business names associated with what you're being offered.
And keep copies of everything.
If anyone here has had direct experience with Prime Book Publisher or any of the names ALLi identified, Iād be interested to know what name you dealt with, when, and what happened.