A screenshot of the audio playing on the windows desktop version.

Hi!

I have been using Notability for several years. I use it to take notes for work and for church. Recently as I've gone back to older notes I've noticed that my text boxes are not the same size as they used to be. I know this because my highlighting or underlining or even marks outside the text box are all displaced. I am attaching 2 photos to show what I mean.

Has this happened to anyone else? Did it happen in an update at some point?

Hi all! First post here
I got Notability for university as a one-time purchase in October 2020 for 9,99 euros, I've been using it for six years now. I've always used it in a "basic" way: I never paid for anything outside of the price of the app, basically just taking notes during class and writing on imported pdfs and documents (and in the last three years recording audio during class). My notes have always been synced with my iCloud and Google drive accounts. During these years I somehow managed to get both my degrees without being affected by the whole subscription debacle: I remember just closing every pop-up ad, and if there were actual changes to my plan, maybe the reason why I haven't noticed them is because, as said before, my use of the app has always been very basic.

I now want to ask if there's a way I can find a comprehensive list of every feature included in the Classic plan for "early" users, and what are the differences between all the subscriptions.

I also want to ask more infos about the new Notability cloud: I disabled the alert from my account, since I have my data on two different clouds already, but I don't understand if the change to that cloud will still happen (forcefully) or if by disabling the alerts I already made my Choice. Thanks to whoever will help!

I recently migrated my purchases from the Apple ID I used to purchase Notability in 2015 to my main Apple ID.

However, at this time, neither Apple ID will allow me to restore my Notability Classic.

How can I restore my access?

Right now we have to manually select each page we need to export, it becomes very time-consuming for larger documents, a page range input option just like MS Word or Adobe provides for Printing will be very useful. Some of the note-taking app already has this feature.

Request if Notability Team can add this feature.

Is there a way to set the quick export or the share sheet to export the current page? Why would I want to select all the pages in my notebook each time? And the share sheet isn’t even close to sharing the right thing.

In the past i have used iCloud sync with Apples ADP for End-to-End-Encryption. A few weeks ago i got a pop-up asking me to "upgrade" to Notability Cloud. However this is really a downgrade for me since it offers less privacy / security and i don't need to features it enables. So I explicity said no.

Today as i opened the App it automaticly started uploading to Notability Cloud with noway to stop it which means my data is stored on Notability Cloud despite me never wanting that.

How can i go back to iCloud?

And on a side note how do i contact support since its not woking from within the App. It just gives me an Error translated to:

"Problem could not be transmitted. There was a problem sending your request. Please try again."

Hey, do people still have problem with notes being removed by itself? I'm scared that all my notes will be lost and I don't know should I switch to other app. I'm on Android, are there any recommendations?

Solution: Rename the file, it's likely too long.

Hi. One of the most-used tools I've been using in the app right now is the ruler. It helps me a lot with highlighting and reading, especially since I'm struggling to focus cause I always jump from one piece of information to another- hence the use of the ruler. Upon checking, there are no settings for the opacity of the ruler, and its kinda too transparent for me. If ever, could you please make an update for this? pls pls pls

Thank you so much.

- Avid user here

I have been using notability for the last two years and it has been amazing. However, for some reason when I went in the other day, my entire app was wiped. Notes gone, folders gone. I tried reaching out for help through their support and email, however they were not able to help (still trying rn). Since I paid $10/year for this app, I am inclined to keep using it. But every time I go onto the app I just feel really drained since all my hard work was wiped in just a day. Not just that, my finals are approaching in less 5 weeks which has made me feel even worse about the loss of my notes. I have gotten some notes back but only from before March of this year.

I have been looking around online, comparing different note taking apps, however since I am still traumatised by this whole situation. I can't bring myself to try a new app or pay for another subscription again. Should I just give notability another chance since till this point I have had no issue with the app and have loved it or should I just move platforms? If I should swap, do you have any recommendations for me??

I've been using Notability on my iPad Air gen 4 for several years with pressure sensitivity off. I recently deleted and re-downloaded Notability due to a bug not letting me open the app. Ever since re-downloading, I do not see the ability to toggle pressure sensitivity.

Has anyone come across this and found a solution?

Please help 🙏

This is the issue I’ve ever had with notability
- when I download my college notes onto notability app the note downloads completely blank: this has never happened before
- I even stopped syncing to I cloud because I know I have limited space here

Please help so I can annote at my lecture tomorrow

Also

I’m in the process of backing up in Google drive: it is just one folder & 4 subfolders do I just click the main folder & everything within that is covered to Google drive?

Thank you

App crashing as soon as you open it. Not sure what’s going on or how to fix it, I can’t even click help inside because it crashes within a second of opening..what to do?

Please help ...I have my important files in it

What worked for me...turning off wifi, or connecting to a phone hotspot.

Just like everyone else...I was having issues with login. Specifically "Sign in with Apple". I tried signing in with my apple email, but lots of notes were missing. When I tried to "sign in with Apple" a pop up would tell me to check email for a link that never came. After a few days of trying so many different things...I turned off wifi and tried to login on my phone and it signed me right in (no "email login link step". So I connected my iPad to my phone's hotspot, and I was also able to sign right in through Apple. All my notes were there again. Hope this helps someone! I'm a teacher (and also a student)...Notability has all of my work over the last 15 years. I would be devastated if I lost my notes. I back up all the PDFs in Google Drive, but still...Notability is a huge part of my work. Good luck, yall!

I currently use the Starnote app—which is excellent, by the way.

However, there is a feature that—while not exactly groundbreaking—is vital for me: simultaneous access on both a computer and an iPad.

Does the Classic version of Notability allow me to use this feature and edit on both the computer and iPad at the same time?

Also, in what specific ways is it superior to Goodnotes?

I ask because I am obviously interested in purchasing one of the two.

Is there a discount code available for the Classic version?

Hi yall! I've had notability for around 3 weeks now, and I need to know, how the heck am I supposed to scroll? I use notability on an Omnibook Flip X, and usually when I'm taking notes I have it in the tablet mode. Scrolling on notability has been an absolute pain, I use a stylus. It's basically impossible to scroll with the stylus, so I resort to having to use my fingers, and it's so inpractical, I can't unequip any of the tools, so I have to use 2 fingers and zoom out while dragging my fingers slowly. It's basically impossible on pageless, and everytime I try to scroll down I end up just drawing on the page, and when I switch to a paged layout it doesn't work that well either, it just ends up saying something like "cannot write on outside the page, switch to pageless."

its a pain having to flip my laptop back to laptop mode just to scroll and then flip it back to tablet mode. Am I doing something wrong? 😭

This is a YouTube video I downloaded from my professors YouTube page for a lesson im currently studying. When I go to import it, the transcript is transferred and I can read the transcript of the video, but the video does not show up in the note. Is there a reason why this is, or am I doing this wrong?

I would prefer if the video were viewable from the note itself rather than just getting a transcript. I understand the web version does something similar to this but I don't like using web apps and try to stick with local apps when possible

Whenever I try to write something I always need to be careful with how I hold my pen otherwise it will start zooming in and out or scroll up.

I have a iPad pro with the apple pencil pro incase you guys need to know to suggest adjustments in the settings.

Help!! I had a 87-page note from medical school. I was editing it on my iPad and it started buffering for seemingly no reason (I hadn’t made updates on another device). It wouldn’t go away so I quit and re-opened my app and now the note is gone. It is gone from my laptop and phone too. It is not in my recently deleted. I have not updated to Notability Cloud because I heard about notes going missing. I have iCloud sync on. It does not show up in unfiled notes or search results or recent notes or recently deleted or favourites (it was favourited). I need help urgently!

I tried to submit a ticket on both my iPad and laptop and it gave me an error trying to submit a ticket! So I can't even do that. I've been using Notability for 6 years now with no issues and now I'm freaking out

Every time I try to write a note it keeps going to the next line and also to move the box is hard because the stupid edit bar is over top of it!

App crashing as soon as you open it. Not sure what’s going on or how to fix it, I can’t even click help inside because it crashes within a second of opening