r/nintendohelp Jul 27 '20

Recommendations A comparison of Nintendo Switch models. Decide whether a Switch or a Switch Lite is right for you!

Thumbnail
nintendo.com
Upvotes

r/nintendohelp Nov 28 '25

Announcement Rule update: Rule 5 - Do not discuss piracy, modification or emulation.

Upvotes

To make our rules more clear, the line

Do not request how to modify systems, and do not tell people to modify their system as a solution to their problem.

has been removed from Rule 3.

In its place, we have Rule 5 - Do not discuss piracy, modification or emulation.

Do not discuss piracy, modification or emulation. Do not ask questions about piracy, modification or emulation. Do not recommend piracy, modification or emulation as a solution to a problem.

Any violations of Rule 5 will result in a comment removal or in egregious cases a ban. This is not different from our previous rule, this is simply an update for clarity.


If you wish to discuss piracy, modification or emulation, there are other subreddits available, such as


r/nintendohelp 7h ago

Recommendations Pokopia DLC Lenticular Card Help (Switch 2)

Upvotes

This problem of mine is largely my fault for not reading properly. Here's the story. So I bought a bunch of things at Target last August (I think it was around the 25th to 28th). One of those things is the Pokopia DLC WITH the lenticular card. I also bought the game card the same day. I started playing the game on the 28th. I wasn't sure when I could download and play the DLC, so I set aside the lenticular card (still SEALED). Today, the game notified me that I am now close to being able to play the DLC. I now ripped open the sealed lenticular card, expecting a code to be inside. There was nothing there. I checked every corner; nothing. Then I checked the outside of the packaging, and it said, "DOWNLOAD CODE PRINTED ON RECEIPT". Well, I am in another country now, and I probably threw away the receipt already. A part of me is confused cuz I genuinely thought the code would be on the lenticular card, obviously. Welp. I used a credit card when I purchased the DLC, and no, I don't have an account with Target, so I don't have a digital copy of the receipt. Can Nintendo Support help me by maybe at least tracking the code using some other codes on the packaging? Maybe the barcode?? I know $40 might not be worth the effort for some people, but damn, now I'm down $40 lol. Any kind of insight and/or help is much appreciated. 1234-5678


r/nintendohelp 9h ago

Tech Support Does country of origin matter for a physical game?

Upvotes

Hello, I’m based in the US, and am planning on buying Pokopia for my switch 2. I’m gonna get the physical game key card off eBay, but they list the country of origin as Japan. Does that impact me in any way? Will the language be affected? I want to get the Pokopia expansion pack too off the eshop, so will it work together? I don’t want anything blocked, please help!


r/nintendohelp 15h ago

Repair Squeaky L and R buttons on old 3DS?

Upvotes

The L and R buttons on my OG 3DS are straight up sounding like SpongeBob walking SFX, and it's honestly really annoying. They work fine, but I'm curious if there's a fix to make them shut the hell up?


r/nintendohelp 13h ago

Repair Nintendo switch joycon disconnection

Upvotes

Ive gotten my switch for a while now and everytime i attach my joycon to my switch it keeps connecting and disconnecting. Which means i cant play it on handheld anymore, other people suggested to fix it or buy a new one. I wanted to fix it in exchange for these metal BUCKLES but some people said that its not recommend because it wears out the joycon thats why its plastic for a reason, but some people also said yes because it removes the joycon disconnection and its worth it. ( Ive already tried cleaning it still doesnt work) Any tips guys??


r/nintendohelp 1d ago

Tech Support Nintendo Wii System Update Blocked

Thumbnail
gallery
Upvotes

I was trying to play Mario Galaxy 2, which I bought recently, but this showed up (the first image isn't mine, but it says exactly the same thing). What should I do? I don't know if my Wii has modifications, because I was very young the last time I played it, but I think it has (it has an app called "USB loader" and another one called "neo gamma R9 beta 44"). I don't use either of them, so if removing them is the solution, I have no problem doing so.

Version 4.1 E.

Can somebody help me, plsssss


r/nintendohelp 1d ago

Account Help No code sent to email for Nintendo account. Struggling to work with Nintendo.

Upvotes

Last week, my Switch Lite died. Originally thought it was the backlight, but even when shining a torch on it, the screen cuts in and out. My friend was playing Animal Crossing on the device at the time it cut out. She has about 4,500 hours on that world. So, understandably, I want to get it back.

Now, I went out immediately and bought a Switch 2, hoping to transfer my account. However, for the first time ever, Nintendo never sent the 6 digit code to my email account. I have tried multiple times since. It is not getting caught in spam filters. This is a private email through my own domain.

Now, I headed to Nintendo, as recommended, and asked if they could help. They said "no". I have provided the following:

  1. The serial number for my 2DS which has an account tied to my Nintendo account (whatever it used to be called, Nintendo ID?)

  2. Transaction details, including PayPal transaction details, and details of the Nintendo transaction ID. I have zero idea what was purchased at the time, since PayPal invoices from Nintendo don't list that.

  3. Details of at least 3 games I have purchased.

  4. Last 4 digits of my card attached to my account, and PayPal email address.

  5. I emailed from the account not receiving the code.

I was NOT able to provide them with the Switch serial number, since I bought the Switch Lite secondhand it was pulled off already.

Nintendo said I have not provided enough information. Short of getting the Switch serial number, anything I can do?

I just need to login to the account so I can restore the cloud save of the Animal Crossing world to the Switch 2. That's it. I'd rather not make a new world, because, as I said, well over 4,000 hours on it.

1234-5678

Account is Europe. I know people have managed to retrieve their accounts with less.


r/nintendohelp 19h ago

Repair Wii boots to black screen, controllers unable to connect and power button becomes unresponsive

Upvotes

I have a Wii that suddenly began booting to a black screen. The controllers are unable to turn on the wii or pair to it while it is on and after turning the console on the power button becomes unresponsive (eject button still works). The console didn't undergo any drops or spills and hadn't even been turned off for very long (matter of a few days from the last normal power on)

I have tried several tvs, several cables, hitting the reset button, and replacing both the Bluetooth and WiFi chip.

What else could be the culprit?


r/nintendohelp 22h ago

Help Me Remember Looking for origin of background music

Upvotes

Hello! There’s some background music at 1:10 on this video I was watching that I recognize, but I can’t remember where it’s from. I believe it’s Nintendo music, so I was wondering if anyone here can tell me where it’s from? Thank you so much! Here’s the video: https://youtu.be/CmnwyMp5A0U?t=70


r/nintendohelp 2d ago

Tech Support I can’t store or use my card on the Nintendo e shop(switch 2)

Post image
Upvotes

Whenever I try to buy something or store my card it just gives me this message. I’ve tried looking online but I didn’t get anything. Error code 2813-2483


r/nintendohelp 1d ago

Tech Support Joy con won’t connect to nintendo switch console but will connect thru bluetooth

Enable HLS to view with audio, or disable this notification

Upvotes

So I just went into gamestop today to buy some new controllers because before I had the pastel pink joy cons and one of them fell and won’t charge anymore. the new joy cons that i got both connect to my switch, but the right controller won’t connect handheld, only bluetooth. when i hold down on the home button while it’s connected, it will show up as connected but only while i hold it. and while it’s on the console it charges, so i’m really confused why it won’t register as connected to the switch. if anyone has any advice that’d be helpful! i added a video showing all of the problems i listed.


r/nintendohelp 1d ago

Recommendations First time Nintendo console owner (Switch) trying to catch up on the classics

Upvotes

I guess I owned gameboy/DS as a kid but only ever played pokemon thru gen 5. I’m trying to catch up on some of the classic franchises either with remakes/remasters or modern installments. The only two games I have now are Mario Odyssey (beat campaign, trying to get all moons now) and octopath traveler 2 (maybe 5 hrs in). My priority is physical cartridges but if there’s any absolutely can’t miss games only offered digitally on NSO I would be open to that. Please recommend any and everything, not picky on genre and know there’s a lot of variety I’ve missed being on Xbox ecosystem. Help me play some bangers I’ve missed the last 30 years of my life! Much love and appreciation


r/nintendohelp 2d ago

Account Help Come posso collegare un account Fortnite?

Upvotes

Ho un account sulla mia Nintendo switch, ma quando l'ho creato anni fa, l'ho fatto premendo su "ospite" quindi non ho nessuna mail collegata, ma la mia switch comincia a dare segni di cedimento, quindi voglio collegare una mail all'account e metterlo su un altro dispositivo. Ho cercato e chiesto sul sito di Epic games, ma non trovo nulla per il mio problema. Qualcuno sa se é possibile associare una mail a un account ospite già esistente? Grazie in anticipo


r/nintendohelp 2d ago

Tech Support Just Curious - Save Data transfer switch 2 to switch 2

Upvotes

So when they eventually come out with a switch 2 oled or something, even a new design, and maybe i'd want to sell my switch 2 and buy that one, is there currently any way to transfer all your save data from a switch 2 to the cloud, to a new switch 2 bought later, very similar for what they did with switch 1 to switch 2. I'm aware of nintendo switch online, but that doesn't cover all the games but the other method did.

Any ideas?


r/nintendohelp 2d ago

Recommendations What is the best data card for the Nintendo 1 that’s cheap

Upvotes

I bought a data card but it ended up not working so I’m trying to find out which ones do work and which ones don’t so any help is appreciated it was a 500 gb card if that’s the problem


r/nintendohelp 3d ago

Account Help Switch 1 Game Card Link other console I don’t own connected

Post image
Upvotes

I have never ever purchased, touched, or even viewed a switch OLED in person nor have I named it such a thing nor connected it to anything so I’m trying to put my digital games onto my current Switch (1) and its claiming I already have a console connected to my games but i don’t and I can’t use the website because it said the last unlink was in January 2026 but i haven’t used anything Nintendo at all this year so I can’t do anything so now I can’t play the games I’ve had for over 5 years


r/nintendohelp 2d ago

Tech Support Having trouble with switch 2 code 2821-1006

Upvotes

Says unable to display page. It has a QR code but when I scan it the website doesn’t show results for the correct code. Then I thought maybe it was my Wi-Fi because it said it failed when I tested it. so I switched to a different Wi-Fi and it worked for like two minutes and then stopped working again, but my Wi-Fi is working for all my other devices. I connected to my hotspot and it worked great, but I don’t want to use my hotspot. I need to use Wi-Fi. I also restarted it and that didn’t help.


r/nintendohelp 3d ago

Tech Support How can I identify if a switch oled battery been swapped or switched?

Post image
Upvotes

I had bought this Nintendo switch obviously from market place with an error reading 2110-1118 not connecting the joy-cons or search for any WiFi networks. I took it to get it fixed, and they say, we could repair the console but for $400 it needs a new motherboard. I said hellanot. It’s playable and does update with the dock. So it connects through LAN it’s cool right? But then it starts to overheat?? That’s when I suspected something was wrong with the repair shop. I open the switch and took some photos of you can help me check if it’s the original battery for this oled I really thank you


r/nintendohelp 3d ago

Tech Support Nintendo Switch 2 baneada y no sé que hacer

Upvotes

Estaba jugando al monster hunter rise que me prestó un amigo y cuando me conecté me metí en la eshop me salio: Código de error: 2124-4508.

¿Qué debería de hacer y cómo me puedo poner en contacto con Nintendo desde España?


r/nintendohelp 3d ago

Account Help Can I delete parental controls without losing save data? Switch 1

Upvotes

So I have a parent account and a supervised child account through the family group. The Switch, Games, and all save data are tied to the supervised child account. I want to know if I unlink the parental controls app will the supervised child account still be able to use the switch the same as before when parental controls were on. Will the effect anything if I get a new switch 2 and want to transfer all the info over to that from the switch 1? What do I have to do and in what order? Or am I able to give the supervised account their own nintedo account with keeping their save data?


r/nintendohelp 3d ago

Account Help Anything i ned to do before i sell my switch?

Upvotes

I am selling my zelda tears of the kingdom switch oled to get the new OoT remake version but is there anything i need to do before i sell it other than factory reset and make sure all my cloud saves are up to date? I just chose this flair as i had to choose obe.


r/nintendohelp 4d ago

When Is.../Will There Be... Nintendo Music please add a casting button

Post image
Upvotes

I've been using the Nintendo Music App since it came out and I love it. I love that they keep adding content to it but I beg, please add an option to cast the music to my Google home speakers. I would love to put on some nice music when I'm going to bed or while working. I wanna have the music playing on my speaker group around my house.

Does anyone have an idea if there's a workaround?


r/nintendohelp 4d ago

Game Help Headphoneq/console speaker surround sound

Upvotes

Hi All! I'm not too knowledgeable about audio stuff so i hope someone can help me out! I want to be able to experience the 3d virtual surround sound with headphones in my games. My question is, in my game what audio preset to use? For Instance, In cyberpunk do i use home theatre or headphones? Indiana Jones do i use speakers or headphone preset, split fiction has speakers, tv/handheld and headphone preset. All these games have linear pcm 5.1 surround sound as a feature on the eshop. I am asking if whether the virtual surround sound only works when it picks up a 5.1 signal? In that case would i use home theatre/speaker preset or headphone


r/nintendohelp 4d ago

Password or Email Address Nintendo not allowing me to change my email

Upvotes

Contacted Nintendo today and went back and forth answering the same questions over and over (“Is this the email you don’t have access to” “Yes” x4) I want to access the Nintendo store but I couldn’t (despite knowing my password) because my email has been deleted. I asked the live agent if I can change it to another email and they asked if I can send a screenshot of when I made my last purchase. The last time I made a purchase was in August 2024, I checked all my bank statements today and I can only see as far as September 2024. Has anyone ever had success with this same dilemma, or is the Nintendo customer service typically this shitty?